OnPoint Community Credit Union Jobs

Job Summary The Title Specialist role involves managing vehicle title-related processes, including title transfers, barcoding, and title releases, while ensuring compliance with state and company policies. Responsibilities also include reviewing and managing the Paid Report, processing state-to-state title transfers, and handling incoming title mail and Activity Manager requests. The position requires attention to detail in maintaining accurate records, coordinating with internal teams, and p...

Overview At OnPoint, it’s more than just having a job, it’s about starting and growing your career. We’re dedicated to supporting you through your journey from the minute you first walk in the door. With our help, you will be an expert in the products and services that we offer and you'll be able to provide members with sound and practical financial advice. We’re looking for outgoing, friendly and helpful people. Can you provide exceptional member service? Are you a dependable team player? Ca...

Job Summary Our Collections Team Lead plays a key role in managing operational tasks and monitoring transactions related to delinquent secured and unsecured consumer loan products. Under the direction of the Collections management team, the Collections Team Lead supports the operations of daily functions and acts as the first level resource to the Collections team. The Lead is responsible for the training and development of both new hires and current Collectors, identifying trends or gaps in ...

Overview Not just a Customer Service Representative, but a Contact Center Representative! We (OnPoint Community Credit Union) are a not-for-profit financial institution and are Member owned. That’s right, our Members own us and we are here to serve them with the best customer service out there! Our Contact Center team sits in our Clackamas Operations Contact Center and are the first line of communication with our Members who call in for a variety of questions, transactions and other financial...

Overview The Card Services Specialist is responsible for providing support to internal and external members on all debit card maintenance related inquiries. This position is responsible for working OnPoint ATM disputes, problem-solving, providing solutions and education for staff and members, processing card maintenance requests, and have a firm understanding of debit card systems, including vendor platforms. The Card Services Specialist I will have a comprehensive understanding of Credit Uni...

JOB SUMMARY: The Contact Center Trainer plays a critical role in developing and delivering training programs that ensure the success of our Contact Center Representatives. This position is responsible for new hire onboarding, ongoing skills development, product knowledge education, system training and enhancing the overall performance of the Contact Center team. The ideal candidate is passionate about learning and development, understands the dynamics of a fast-paced contact center environmen...

Overview We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members and our community. OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to ou...

Job Summary This role supports the regulatory and operational risk management activities of the Credit Union’s Deposit Operations department by providing risk guidance (financial, vendor management, and regulatory compliance, etc.) related to the business unit’s activities. This role reports to the VP/Operations; and supports risk management through developing procedures with effective controls, monitoring and analysis of results, reporting important risk and control issues, and coordination ...

Overview The Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re...

Overview The Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re...

Overview We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members and our community. OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to ou...

Overview The Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re...

Overview The Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re...

Overview The Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re...

JOB SUMMARY: The Credit Card Member Specialist is responsible for providing support to internal and external members on all credit card maintenance and expert-level consultation on all aspects, including payments, reversals, applied interest across protected balances, building consumer and consumer profiles, and card conversions. This position includes a strong focus and prioritization on servicing members for fraud and merchant disputes; creating new credit card disputes and maintenance on e...

Job Summary We are seeking a detailed-oriented and analytical Fraud Business Analyst with strong SQL skills to join our growing fraud team. In this role you will be responsible for identifying, analyzing, and mitigating fraudulent activities across our platforms. You will leverage data to drive insights, and work cross-functionally to enhance the fraud detection and prevention strategies. This role plays a critical role in the continuous improvement of the Fraud Department’s performance again...

Overview The role of Collections Specialist focuses on the areas of consumer loans, PLOCs and credit cards (early and late stage collections). The Collections Specialist supports the Collections team through unparalleled service to members and to teammates. Assists in the ongoing support of workflow within the department and acts as a point of contact within a specific area of Collections for Consumer Loans, PLOCs or Credit Cards. Effectively utilizes resources to consistently provide outstan...

Overview We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members and our community. OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to ou...

Overview We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members and our community. OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to ou...

Overview Reporting directly to the Director of Mortgage Sales, the Mortgage Sales Manager provides strategic leadership for the mortgage sales team, driving growth and market share through effective recruitment, coaching, and performance management. This role is responsible for building and leading a high-performing team of mortgage loan officers, with a focus on exceptional member service and sustainable production growth. The Mortgage Sales Manager serves as the primary driver of sales cult...