Sr. Organization Development and Change Consultant

The Legacy mission of making life better for others requires an openness to new or improved strategies. Can you help us drive the changes that will positively affect the Legacy community and the people we serve? We’ll rely on your expert knowledge of organization development theories and practices to align employees and business systems with proposed strategies. Your work will be equal parts consultant, coach and strategist as you help guide Legacy toward a bright future.

You will be part of a dynamic team to help us strengthen a culture of equity and inclusion, increase employee engagement, develop problem-solving skills and systems using Lean methodologies, and adapt to the tumultuous changes facing healthcare today.

This is a hybrid role that requires regular meetings at a variety of Legacy locations across the Portland Metro area. On days that onsite activity is not required, individuals in this role may work remotely. All new hires are required to come to a designated Legacy Health office location in Portland, Oregon prior to their start date for a new hire health assessment and to complete new hire paperwork.

As the largest nonprofit health system serving the Portland-Southwest Washington and mid-Willamette Valley areas, Legacy Health provides a range of services - we have six hospitals, one of which includes a center solely dedicated to children’s care, Randall Children’s Hospital at Legacy Emanuel. We run more than 70 primary care, specialty and urgent care clinics, employ nearly 3,000 doctors and providers and more than 13,000 employees. We also operate labs and a research center. Our major partnerships include those with PacificSource Health Plans and the Unity Center for Behavioral Health, a one-of-a-kind center for people facing a mental health crisis that is collaboratively operated between four regional health systems and numerous community partners.

Provides consultation and expertise on large-scale, highly complex change initiatives to align people systems to the strategic goals and initiatives of the organization.

Uses organization design methodologies when consulting leaders to assess strategy, processes, structures, management practices, people and job impacts of organizational changes.

Designs and facilitates leadership team and work group strategic planning sessions, team effectiveness and performance improvement interventions.

Conducts organizational and team assessments, analyzes data, produces reports and presents findings to clients.

Acts as a coach and ‘shadow consultant’ to leaders and managers at all levels in the organization to build skills and capacity in the organization to lead effectively.

Contracts with clients and creates OD Agreements that outline project goals, scope of work, deliverables, timeline and evaluation methods.

Provides subject matter expertise for learning and development programing and annual engagement survey.

Collaborates with OD team members, HR partners, SMEs (subject matter experts) and customers (managers, supervisors and staff) when leading large-scale change initiatives and working with client groups.

Leads high profile initiatives, presents approaches and plans to leaders, and manages and tracks multiple projects through to completion and evaluation.

Keeps up-to-date on the latest organization development and change models, approaches, strategies and tools.

Acts as mentor and coach to new and less senior OD staff.

Education

Master’s degree or graduate certificate in Organization Development (OD), Organization Change, or closely related field; or a Bachelor’s Degree and a minimum of 10 years of OD/OE consulting experience, required.

Experience

Minimum of seven years OD/OE consulting experience in a large complex organization. Healthcare experience preferred, but not required.

Skills

Demonstrated experience providing lead consultation on large-scale, complex change initiatives.

Expert knowledge of organization development and change theories, models and practices, including contemporary dialogic and whole-systems approaches.

Expert knowledge of macro organizational behavior, team dynamics and individual development.

Proven track record of effectively coaching leaders at all levels in the organization.

Confident facilitator and presenter to all levels in the organization.

Ability to lead high profile initiatives and present approaches and plans to senior leaders.

Skilled consultant with proven ability to contract with clients and manage projects through to completion.

Knowledge of process improvement methodologies such as Lean.

Proficient in Microsoft Office Suite.

Excellent writing, presentation and interpersonal communication skills.

Creative, innovative and adept at learning new approaches to organization development and change.