Overview
The Payment Settlement Specialist is responsible for daily settlements of OnPoint; gift cards, ATM network debits/credits, ATM Depository Cash, and Credit Cards. Perform research for various items such as checks and pending outages, and working ATM account corrections, and rectifying network card exceptions. The Payment Settlement Specialist is responsible for monetary movement between GLs, to remain in balance and within policy. The Payment Settlement Specialist demonstrates problem-solving, and provides solutions and education for staff. The Payment Settlement Specialist will have a comprehensive understanding of Credit Union policies and procedures, ATM/POS, and all credit and debit card services provided by the Card Services department in order to assist with department responsibilities. The Payment Settlement Specialist can provide backup support in the Card Services Specialist I and Card Services Specialist II roles.
Responsibilities
- Responsible for daily settlements of OnPoint; gift cards, ATM network debits/credits, ATM Depository Cash, and Credit Cards.
- Responsible for monetary movement between GLs, to remain in balance and within policy.
- Perform research for various items such as checks and pending outages, and working ATM account corrections, and rectifying network card exceptions.
- Complete daily balancing practices, with entries into the proper member accounts in XP2 and credit union GL accounts.
- Performing daily settlements for OnPoint gift cards and ATM Depository Cash.
- Processing posting exception, research non-processed checks due to ATM outages. Work ATM account corrections, and rectify network card exceptions.
- Complete daily balancing practices, with entries into the proper member accounts in XP2 and credit union GL accounts.
Additional Responsibilities
- Contribute to a sense of teamwork and purpose within the department through collaboration and making informed recommendations/decisions.
- Provide professional, high-quality service to our members and all fellow employees.
- Provide ideas and input for increasing operational efficiencies by streamlining processes and/or recognizing inefficient use of time/effort and outdated tasks.
- Effective time management and prioritization of tasks and assignments.
- Contribute to a sense of teamwork and purpose within the department through collaboration and making informed recommendations/decisions.
- Provide professional, high-quality service to our members and all fellow employees.
- Provide ideas and input for increasing operational efficiencies by streamlining processes and/or recognizing inefficient use of time/effort and outdated tasks.
- Effective time management and prioritization of tasks and assignments.
Knowledge, Skills and Competencies
- Effective verbal and written communication skills, ability to clearly document changes in procedures.
- Solid understanding of financial institution operations policies, procedures and applicable regulation.
- Ability to make decisions in circumstances that may not be well defined; being adaptive when necessary.
- Collaborative team-mentality combined with critical thinking; empowered to provide input.
- Confident mentoring others within Card Services business acumen, and being a team steward.
- Effective verbal and written communication skills, ability to clearly document changes in procedures.
- Solid understanding of financial institution operations policies, procedures and applicable regulation.
- Ability to make decisions in circumstances that may not be well defined; being adaptive when necessary.
- Collaborative team-mentality combined with critical thinking; empowered to provide input.
Qualifications
1-3 years successful experience working in a financial institution required.
1-3 years experience with Accounting principals or GL functions required.
1-3 years successful in a Card Service Specialist II, or equivalent role required.
1-3 years experience working with Vendor relationships preferred.
High school diploma or equivalent required.
At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.
Job Details
- Job Family
- Payments
- Job Function
- Payments
- Pay Type
- Hourly