Apply online at: https://www.schooljobs.com/careers/lowercolumbia/jobs/4595587/assistant-director-of-multicultural-outreach?visitor=fee43cf6-8ad1-4cf3-bc57-c579dca8d405&session=59b184b0-5c8a-4b1b-b9dd-b425f7864fb1
At a Glance! The Assistant Director of Multicultural Outreach is responsible for conducting regular outreach and engagement activities with prospective students, community members, and industry partners, including supporting college application, financial aid and scholarship application preparedness and completion, advising, and career planning. The Assistant Director will actively engage in outreach and recruitment of prospective students within the college service district with particular focus supporting communities of color, low-income communities, students with disabilities, opportunity youth, and adult re-engagement. This position maintains high quality customer service and coordination through collaborative efforts across the division and the campus and helps support the College’s goals of diversity, equity, and inclusion, community engagement, access, and academic excellence.
Who you are: Founded in 1934, Lower Columbia College (LCC) is one of 34 community and technical colleges in Washington State. We offer eight (8) career and technical pathways and three (3) Bachelors degree programs. LCC has an active student government, and arts and athletic programs for your enjoyment. The Outreach team is critical in supporting the success of the LCC administration, academic, and student communities.
LCC is located in Longview, WA and serves Cowlitz and Wahkiakum Counties. Longview offers small town living with the convenience of Portland, OR (1 hour drive) and Seattle, WA (2 hour drive) within easy reach, as well as the coast and mountains. We pride ourselves on our longstanding relationships in the community.
Diversity, Equity, & Inclusion: Lower Columbia College celebrates and embraces diversity of all kinds, including differing beliefs, cultures, people, and experiences. We commit to institutional and individual changes that recognize, understand, and challenge patterns of social inequity and systemic disparities within our ever-changing world. As part of this commitment, we strive to strengthen practices involving student success, cultural enrichment, diversity education, curricular transformation, and employee development. We are dedicated to promoting an accessible, inclusive, and safe environment that fosters cultural competency, educational equity, and social justice for all students, staff, faculty, and our local and global communities. Outreach supports the College’s mission in supporting diversity, equity, and inclusion.
About the team! The Outreach team specializes in the recruitment, admission, and onboarding of students to Lower Columbia College. The Outreach team is able to assist prospective students through the application process, FAFSA/WASFA completion, and determining dual credit eligibility. Our team members have multiple years of experience working in the K-12 system, higher education, and in non-profit organizations.
The Assistant Director of Multicultural Outreach position is 40 hours per week. The typical schedule is Monday through Friday, 8 am to 5 pm. This position is exempt under FLSA but eligible for overtime and reports to the Director of Outreach Services. We typically hire closer to the lower to middle range of the salary. Offers are made based on applicants qualifications relative to the job, internal pay equity, and any other relevant factors. Check us out on Facebook and Instagram!
Examples of Duties & Responsibilities
- Demonstrate cultural competence, including awareness and understanding of historically underrepresented populations, and create an educational and work environment that affirms commitment to equity, diversity and inclusion
- Plan, facilitate, host outreach events for prospective students, families and community members. These events will focus on recruiting prospective students, explaining application and enrollment processes, and educating prospective students on their next steps based on their areas of interest and any dual credit accumulation.
- Deliver targeted outreach and recruitment activities to historically underrepresented student populations, including communities of color, low-income communities, students with disabilities, opportunity youth, and adult populations, aligned to strategic enrollment goals
- Establish, engage with and maintain positive relationships with business, industry, and other external partners to participate in a variety of activities that enhance prospective students’ understanding of educational and career pathways at the college
- Co-lead the college’s Adult Re-Engagement Strategic Planning subcommittee with a goal of increasing enrollment of adult students who have never enrolled in college or who have some college credits but no credential
- Collaborate with campus stakeholders to develop and implement comprehensive recruitment and outreach plans which incorporate community-based organizations, agencies, tribal communities, and industry partners
- In collaboration with the Executive Director and Assistant Director of Diversity, Equity and Inclusion, help lead the implementation of a Multicultural Student Success initiative focused on recruitment, support, and retention of historically underrepresented students
- Provide campus tours and on-campus visits, plan, lead, and execute engagement events on and off-campus,
- Maintain accurate files, forms, contact information, and tracking of prospective students using college systems and tools
- Maintain a cohort of prospective students pursuing LCC, including detailed profiles of individual prospects for the purposes of tracking engagement and creating a personalized recruitment/enrollment plan.
- Manage a designated group of new students in order to complete welcoming activities and communications, such as text message communication, tracking New Student engagement, and referring students to appropriate LCC resources.
- Monitor enrollment and achievement indicators to ensure access, retention and completion of diverse student populations; adjusting outreach strategies as needed based on indicators
- Supervise Outreach Ambassadors, including managing scheduling and outreach activities and supporting the Director in training.
- Work closely with the One-Stop Center to ensure seamless onboarding for students
- In collaboration with the Financial Aid department, One-Stop, and Community Organizations, lead efforts for ongoing FAFSA/WASFA education, support, and completion
- Engage in ongoing retention activities and events for students, specifically focused on historically underrepresented student populations, including but not limited to summer bridge events, quarterly support and social events, check-in outreach communication campaigns, etc.
- Utilize CRM systems to analyze opportunities to engage prospective and newly onboarding students, including but not limited to: running regular reports identifying points of intervention; reviewing data to evaluate program and event success; etc.
- Collaborate with the Director of Student Programs and Student Housing, Assistant Director of DEI and the Associated Students of LCC (ASLCC) to plan diversity, equity and inclusion programming and events
- Participate in One-Stop Center retention events such as financial aid completion support, scholarship applications, etc
- Assist student in clarification of educational, career, and life goals, including advising and registration, as assigned
- Develop a proactive relationship with students and work with them to mitigate or remove barriers that impede academic success and refer students to on and off campus resources and staff as needed
- Collaborate with Student Services and the greater campus community to develop programs and services to retain under-represented student populations on campus.
- Provide leadership in working to improve access and successful educational outcomes for diverse student populations, especially underrepresented and underserved groups.
- Monitor, assess, and regularly report outcomes on outreach events, recruitment and onboarding strategies.
- Regularly integrate learning from professional development
- Participate in meetings and committees as requested and assigned
- The typical schedule is 8:00 AM to 5:00 PM, Monday through Friday; however some evening and weekend work is required
- Other duties as assigned
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Typical Qualifications
Minimum Qualifications
- Associate’s degree in Education, Communications, Social sciences, Business, Marketing, Counseling, or related field
- Ability to arrange and prioritize work activities with limited oversight
- Have 2 years of experience effectively working with people from diverse backgrounds
- Strong oral, written and interpersonal communications skills
- Sound organizational and problem-solving abilities
- Demonstrated proficiency with technology, including word processing, presentation software, and a working knowledge of social media platforms
Preferred Qualifications
- Bachelor’s degree in Education, Communications, Social sciences, Business, Marketing, Counseling, or related field
- Bilingual
- Previous experience in a higher education or K12 setting
- Experience in student recruitment, admissions or related field
- Knowledge of student development theories and practices
- Previous experience with data management systems or Customer Relations Management Systems (CRMs)
The minimum qualifications may seem specific and limiting, but we do consider candidates with relatable education, experience, and skills. We encourage you to apply even if you don't meet exactly what's listed. With questions about qualifications, feel free to reach out to our HR team.
Supplemental Information
How to apply:
An online application must be completed for consideration. Click “Apply” at the top of the page to get started. Paper submissions or emailed materials will not be accepted. A complete application must also include the following documents (attached or in the online application itself):
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Letter of Interest (cover letter) - describing your interest in Lower Columbia College and this position, how your experience, knowledge/skills, education, abilities etc. meet the qualifications for this position
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Resume
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References - please provide at least three professional references including one current or former supervisor
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Unofficial transcripts (if applicable)
Upon request, accommodations are available for persons with disabilities for the Lower Columbia College hiring process. Please contact Human Resources to request an accommodation. The Human Resources Office is accessible to persons with disabilities.
Lower Columbia College Human Resources
For any questions regarding this job advertisement and/or department or campus culture, please call our Human Resources office at (360) 442-2120, or email us directly at hr@lowercolumbia.edu.
Equal Employment Opportunity
Lower Columbia College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Reauthorization Act and Washington State's Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. All Inquiries regarding compliance with Title IX, access, equal opportunity and/or grievance procedures should be directed to Kendra Sprague, Vice President of Foundation, HR & Legal Affairs, 1600 Maple Street, PO Box 3010, Longview, WA 98632, title9@lowercolumbia.edu, Phone number, (360) 442-2120, Phone number/TTY (800) 833-6388.
Diversity, Equity & Inclusion
LCC celebrates and embraces diversity of all kinds, including differing beliefs, cultures, people, and experiences. We commit to institutional and individual changes that recognize, understand, and challenge patterns of social inequity and systemic disparities within our ever-changing world. For more information, see Diversity & Equity.
Jeanne Clery Statement: Notice of Availability of Annual Security and Fire Safety Report:
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Lower Columbia College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Lower Columbia College's Annual Security and Fire Safety Report is available online at lowercolumbia.edu/CleryASFR.
Declaration Regarding Sexual Misconduct
Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or professional association or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers or professional association. By law, post-secondary education institutions cannot hire an applicant who does not complete this form.
Mission, Vision & Values
Our Mission, Vision & Values define our reason for being, and provide the framework for planning and improvement efforts at LCC. For details on LCC's Mission, Vision & Values, see our Strategic Plan.
Conditions of Employment
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If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate legal authorization to work for the duration of this position as required by the Immigration Reform Control Act of 1995.
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Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
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The College is committed to maintain an environment for teaching and learning which is free of drugs and alcohol.