Oregon State University Division of Extension and Engagement invites applications for an Office Specialist 2 position located at the OSU Extension Service Lane County Office in Eugene, Oregon. This is a 12-month, full-time, classified position that starts at $19.36 hourly + benefits.
This Office Specialist 2 (OS2) is a team member of the Oregon State University Division of Extension and Engagement’s (division) Extension Service in Lane County, Oregon.
As a team member, this OS2 provides general office support, business financial functions, and program support for the OSU Lane County. This OS2 provides a wide range of office support, technical, and/or administrative or business-related tasks in support of Extension programming and services for residents of Lane County. These support duties are performed independently and often involve the completion of varied and unrelated assignments or technical functions over which the employee has exclusive or near-exclusive control. This support includes providing excellent and empathetic customer service while engaging in culturally appropriate and inclusive communication.
This individual assists the program faculty and staff with ensuring that educational programming and outreach activities serve broad and diverse populations in an accessible, inclusive, equitable, and socially just manner. This includes assisting the Administrative Office Manager with the Extension Lane County Office’s Civil Rights and Language/Visual Access obligations.
The division has built the capacity and expectation for employees to use digital communications and technologies in the modern-day workplace. This reflects our demonstrable commitment to using digital communications tools and changing technologies as a primary way to raise Oregonian’s awareness of and engagement with our organization, programs and resources.
About Lane County:
Lane County is one of 36 counties in Oregon and is located in Western Oregon. The OSU employees and trained volunteers of the OSU Extension Service in Lane County work alongside local partners to provide educational workshops, activities, and services tailored to the unique industries, natural resources, and people in the Lane County communities.
About the division:
The Division of Extension and Engagement (division) is core to Oregon State University’s mission. The Division helps create real solutions and positive impact across Oregon and beyond. The division is aligned under the leadership of the Vice Provost for Extension and Engagement. More information about our division and its core units and initiatives is available on the division’s website.
Oregon State University strives to ensure that all educational programs, services, activities, and materials we offer to the public are identified, developed, delivered, and evaluated in an accessible, inclusive, equitable, and socially just manner. OSU division’s educational programs, services, activities, and materials are available to all people. OSU division prohibits discrimination in all its programs, services, activities, and materials. All employees are responsible for and expected to comply with Civil Rights obligations and actively work to expand access to all eligible populations.
Position Duties
50% – Office administrative support
- Performs numerous office and organizational support tasks, and other assigned support tasks.
- Assists with answering telephones, screening and directing calls, and taking messages.
- Provides excellent and empathetic customer service while engaging in culturally appropriate and inclusive communication.
- Assists callers and office visitors by providing accurate information and referring appropriate personnel.
- Coordinates meetings, events, and conferences to include scheduling facilities, arranging for food and/or beverage service, and preparing necessary decorations and materials. Travel/driving will be required for setting up events.
- Utilizes various software programs to create or update office manuals related to the office, programs or services, including writing, editing, proofing, and completing final drafts.
- Tracks supply levels, and submits orders for office supplies and equipment as needed.
- Follows OSU policies, standards, rules, and procedures and the Division’s rules and procedures as needed to perform responsibilities.
- Provides thorough, professional, and friendly customer service.
- Manages sensitive information with confidentiality and discretion.
- Troubleshoots site issues and assists clients as needed.
- Assists the Administrative Office Manager with the Extension’s civil rights obligations at the Extension Lane County Office such as collecting data and documents from program faculty for the internal reviews, and ensuring program marketing materials are accessible and include reasonable accommodations information.
- Assists the Administrative Office Manager with ensuring a safe, welcoming and respectful environment to all Extension and Engagement constituents and clients.
- Assists Administrative Office Manager with day-to-day facilities and safety issues, indicates need for repairs and improvements, and works with Administrative Office Manager to coordinate with appropriate county representative.
45% – Business functions
- Processes specialized records requiring reference to numerous guides, regulations, instructions, manuals, and/or precedents; and reviews materials for proper completion and accuracy against manual and computer-generated reports.
- Accepts payments in cash, check, and digital form for payment of publications, conferences, workshops, services, classes, etc., and creates receipts with accurate coding information for these payments. May make deposits to the appropriate financial institution.
- Utilizes OSU digital systems for administrative and program reports.
- Utilizes technology to organize and manage digital files, websites, and other digital forms as needed to adapt to a changing technological environment.
- Serves as the point person on office and program equipment, computer, technology-related functions including, but not limited to, Zoom, DocuSign, Box, SAP Concur, and any new technology implemented.
- Ensures efficient and secure operation for office computer printers/copiers and related equipment, serves as liaison with the OSU’s Community Network.
- Travel/driving will be required for making deposits at a financial institution, attending/staffing events, and/or transporting materials.
5% – Other duties
- Performs other duties as assigned by the Administrative Office Manager or Regional Director.
- Completes the division’s civil rights training session(s).
- Participates in staff meetings.
- Attends training opportunities to build basic knowledge and consistent skills to use digital communications, marketing and engagement technologies relevant to position duties, as requested by Administrative Office Manager.
Minimum Qualifications
Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR An Associate’s degree in Office Occupations or Office Technology; OR Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience. College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
Additional Required Qualifications
- Excellent customer service skills.
- Exceptional ability to handle multiple detail-oriented tasks.
- Experience with record keeping and bookkeeping.
- A commitment to collaborative and respectful learning and working environments that are safe, inclusive, and welcoming.
- General knowledge and ability to use computers, including proficiency with information technology, professional office software, and collaborative work platforms.
- Ability to learn and adapt to using multiple forms of digital communication systems, including websites, email newsletters, social media, and other tools in a changing technological environment.
- Ability to work effectively and accurately with minimal supervision.
- Ability to engage and communicate successfully and inclusively, both in writing and verbally, with a broad and diverse audience in a culturally responsible manner.
- Ability to maintain confidentiality and professionalism.
- Ability to serve as front office resource person by responding to inquiries or requests; explaining and clarifying rules, processes, and procedures; and providing specialized information about services available.
- Ability and willingness to work as a collaborative team member.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver’s license in their state of residence, be determined to be position qualified and self-report convictions as per University Policy 05-030.
Preferred (Special) Qualifications
- Experience working with volunteers.
- Bilingual and bi-cultural (Spanish and English).
- Ability to interact positively with the general public and volunteers.
- Familiarity with Extension programs.
- Ability to plan, organize, evaluate, set priorities, manage multiple projects, interruptions, activities and deadlines simultaneously.
Working Conditions/Work Schedule
- Typical work hours are Monday-Friday between 8:00 a.m. to 5:00 p.m.
- Work is primarily conducted in an open office setting with high traffic and frequent interruptions. The position may require flexibility to work evenings and weekends based on support of programming needs such as supporting shows and fairs, coordinating with supervisor to adapt work schedule to address the programming needs.
- This position spends extensive periods of time sitting, standing at desk in front office.
- This position spends extensive periods of time using a computer.
- Access to a vehicle is necessary as duties will require travel/driving to perform office support duties such as handling shipping and postage needs; setting up of events; delivering of bank deposits, etc. Business mileage will be reimbursed based on OSU policies.
- Ability to transport (lift, carry, push and/or pull) items under 30 pounds.
Benefits
Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including:
• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
• Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.
Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.
To review posting and apply, go to: https://jobs.oregonstate.edu/position_descriptions/38971. Apply to posting # P05552CT. For full consideration, applications must be submitted by 2/18/2026. Closes 2/23/2026. OSU is an EOE/Vets/Disabled.