Lead Milieu Counselor (Bilingual Spanish)

FLSA Status: Non Exempt

Job Type: Full Time (In-Person)

Department: ORR Long Term Group Home

Reports To: Milieu Supervisor

Location: Downtown Shelter (Portland, OR)

Salary: $24.09/hr. - $26.54/hr.

Shifts:

• Sunday-Wednesday from 1pm-11:30pm
• Wednesday-Saturday from 1pm-11:30pm

• Nonviolence - being safe and doing the right thing 
• Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others  
• Social Learning - respecting and sharing ideas of our teams 
• Democracy - shared decision making whenever possible 
• Open Communication - saying what we mean and not being mean when we say it 
• Social Responsibility - everyone makes a contribution to the organizational culture 
• Growth and Change - creating hope for our clients and ourselves 
• Equity - Assuring all can survive and thrive

Position/Job Summary:

The Lead Milieu Counselor (LMC) provides leadership and training to Milieu Counselor staff at the program and supervises the youth in care. This position aids the Milieu Supervisor and other management staff. 

Duties and Responsibilities: 

• Establishes and maintains effective organizational management systems and provides leadership:
  • Provides support to the Milieu Supervisor; serves as an example to MC’s regarding program/ORR policies and interactions with youth.
  • Serves as main point of contact if Milieu Supervisor is not on shift.
  • Plan and coordinate floor coverage and duties.
  • Works with Milieu Supervisors to address and resolve issues related to the milieu
  • Carries out the duties of a Milieu Counselor (see MC job description)
  • Tracks individual behavior plan progress, as needed
  • Attend all meetings as designated by supervisor.
  • Performs other duties as assigned.
• Completes incident reports in a timely manner.
  • Child Abuse Reporting, Follow-up, and Intervention
• Monitors clients when in the community to ensure safety.
• Adheres to program, agency, and contract quality assurance standards.
• Completes Medication Administration training and administers medication to youth
• Share pertinent information with program leadership team.
• Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.   
• Participate in staff development, in-services, and training related to equity and inclusion in the workplace; model appropriate behaviors; develop, recommend, and implement improvements to business practices with awareness and understanding of the impact in a trauma-informed and culturally diverse organization
• Other duties as assigned to ensure successful operation of department.

Core Competencies:

• Ability to lead a group of staff and clients.
• Ability to maintain composure and professional boundaries in chaotic situations; ability to effectively diffuse or de-escalate potentially volatile situations with clients and/or visitors.
• Ability to keep accurate records and maintain confidentiality.
• Ability to follow oral and written directives.
• Availability to work on any of the seven days of the week; availability to work any shift of the day, including, but not limited to, Swing, or Early Morning, or both;
• Ability to communicate effectively, verbally, and in writing,
• Base knowledge of program policy and procedure, including the importance of safety and security in a residential setting.
  • Response to Youth Emergencies (including knowledge of response policies and procedures, self-awareness during crisis situation, CPR/First Aid, medical emergencies, Mental Health Crisis)
  •  Crisis De-Escalating and Physical Restraint Techniques (Evidence-based Practices)
• Able to provide culturally appropriate care.

Required Position Qualifications:

• Bi-lingual in Spanish and English, written, read and verbal strongly preferred. Must clear a language proficiency test for Spanish.
• At least 21 years of age
• High School Diploma
• Minimum of recent 1 year employment experience in the child welfare field working with children and/or adolescents in a social service setting.
• Basic computer skills using Microsoft Word, Excel, databases and Outlook

Preferred Position Qualifications:

• One year experience in leadership role
• Residential experience
• Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.

Other Requirements:

• Pass a criminal history background check though Morrison and a suitability determination investigation through the U.S. Office of Personnel Management. For further information review :  https://www.opm.gov/suitability/suitability-and-credentialing-faqs/  
• Proof of Vaccination (MMR, Varicella, DTap & Influenza annually)
• Meet agency driving requirements: a valid driver’s license for OR or WA, personal auto liability insurance required and a driving record permitting coverage under corporate auto liability policy.
• Bloodborne Pathogen Training
• Travel between program locations
• CPR/First Aid certification within 30 days of hire and kept current
• All other applicable trainings as required with necessary updates and reoccurrences

Physical demands and work environments

• Ability to perform physical restraints of clients up to 200 pounds.
• Visual acuity allowing for analysis of written data.
• Ability to provide visual and auditory supervision of youth.
• Manual dexterity allowing for operation of routine office equipment (computers, telephone, fax, copy machine, typewriter, calculator, etc.)
• Physical dexterity allowing for reaching, stooping, and repetitive motion of wrist, hand or fingers.
• Ability to remain calm and emotionally available in an environment serving at-risk youth who have experienced trauma and/or are emotionally disturbed.