Technology Integration Group Coordinator (Coordinator II - CPPW) - Extended

City of Portland | Portland, OR

Posted Date 9/05/2024
Description

Technology Integration Group Coordinator (Coordinator II - CPPW) - Extended


City of Portland


Salary: $83,220.80 - $119,768.00 Annually


Job Type: Regular


Job Number: 2024-00828


Location: 1111 SW 2nd Ave. Portland, OR


Bureau: Portland Police Bureau


Closing: 9/3/2024 11:59 PM Pacific


The Position


About the Position:


Job Appointment: Full-Time.

Work Schedule: Monday-Fridays. Schedule is 4 days per week, 10 hours per day with some flexibility in scheduled hours.


Work Location: This position is eligible for remote work with occasional in person meetings at Justice Center, 1111 SW 2nd Ave. or the training facility at 14912 NE Airport Way.


Benefits: Please check our benefits tab for an overview of benefits for this position


Language Pay Premium Eligible: This position is or may be eligible forhttps://www.portland.gov/bhr/class-comp/language-pay-differential-overview for qualifying employees.


Union Representation: This classification was recently recognized as represented by a new labor union, City of Portland Professional Workers (CPPW). Terms and Conditions are currently being negotiated as part of a new CPPW collective bargaining agreement. To view current labor agreements, please visithttps://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements.


Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need respond to the supplemental questions and attach a resume. Update application materials if needed.


Position Summary

This position supports the Technology Integration Group (TIG), which is a team dedicated to exploring and integrating technologies to increase efficiency and public/officer safety. The TIG Coordinator will research, acquire, implement, evaluate, and sustain various Police technology programs. This position's main purpose is the Record Management System (RSM) application and table management, security and user administration, system functionality and workflow, user support, troubleshooting and testing, documentation and training, police coding, Uniform Crime Reporting (UCR) and liaising with various stakeholders. Additional tasks include research, evaluation, implementation, maintenance, and support of new technology systems; and responding to helpdesk questions involving various technology programs (RMS, Body Worn Cameras (BWC), online reporting, etc.).


Key Responsibilities:


'¢ RegJIN (Regional Justice Information Network) Administrator for Portland Police Bureau - populates and maintains tables, codes, and ordinances in the RMS; analyzes, develops, tests and deploys new processes; monitor system for performance issues.

'¢ Records Liaison - advises, supports, and trains PPB Records Division personnel on all RegJIN related projects and software.

'¢ Content Manager Administrator - maintains electronic document management system; includes but is not limited to troubleshooting software or functionality issues, create and maintain datasets and folder structure, manages security groups, and creates, updates, and removes users.

'¢ CopLogic Administrator - manages on-line reporting software; includes but is not limited to reconciling police reports, managing user accounts, troubleshooting, communicating with vendor, and performing research and statistical reporting on submitted reports.

'¢ Help Desk - provides user support and troubleshooting for all programs.

'¢ Trainer - creates training materials, videos and quick reference sheets; trains users on all programs.


Ideal Candidate Profile:

To excel in this role, the incumbent must possess'¦.


'¢ Advanced knowledge of the Versaterm Versadex RMS.

'¢ Excellent communication skills with both technical and non-technical people.


Questions?

Karen Ehn, RecruiterBureau of Human Resourcesmailto:karen.ehn@portlandoregon.gov


To Qualify


The following minimum qualifications are required for this position:


'¢ Experience with and advanced knowledge of Versaterm Versadex software.

'¢ Knowledge of principles and techniques of system analysis, and information technology systems management. This includes application design, hardware and software applications, and equipment as it applies to police records management.

'¢ Ability to communicate effectively, both verbally and in writing, present information, proposals, and recommendations clearly and persuasively.

'¢ Ability to establish and maintain effective working relationships; demonstrate tact, diplomacy, and patience, and gain cooperation through discussion and collaboration.

'¢ Ability to analyze customer business communication and information technology needs; identify alternative technology approaches; develop integrated, efficient, and cost-effective implementation plans.Applicants must also have:


'¢ CJIS certification and LEDS certification within 14 days of employment.

'¢ The ability to pass a comprehensive police background investigation.


Preferred Qualifications

Although not required, you may have:


'¢ Knowledge of Federal, State, and City policies, statues, and rules is highly desired.

'¢ Experience with Content Manager (also known as TRIM) is highly desired

'¢ Experience with other Versaterm software to include Mobile Report Entry (MRE) and Mobile Data Terminal (MDT).


The Recruitment Process


STEP 1: Apply online between August 12-September 3, 2024


Required Application Materials:


'¢ Resume


'¢ Answer to the Supplemental Questions (click on the Questions tab to preview the questions)


Optional Application Materials:


'¢ If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment.


Application Tips


'¢ Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.


'¢ Your resume should support the details described in your responses to the supplemental questions.


'¢ Salary Range/Equity Pay Analysis: Please note per the https://www.oregon.gov/boli/workers/pages/equal-pay.aspx your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.


'¢ Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted.


STEP 2: Minimum Qualification Evaluation: Week of September 2, 2024


'¢ An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.


'¢ Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.


STEP 3: Establishment of Eligible List: week of September 9, 2024


'¢ Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.


'¢ You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.


STEP 4: Selection (Interview): mid/end September


'¢ Hiring bureau will review and select candidates for an interview


'¢ Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.


Step 5: Contingent Offer of Employment: TBD

Applicants who successfully pass the oral interview will receive a conditional offer for current/future vacancies which will advance you to the background investigation step.

Step 6: Background Investigation: TBD

Background Investigations for this position typically take 2-6 months to complete so you will want to plan accordingly.The information that will be required when you complete the Personal History Statement includes:

'¢ Employment Information (past 10 years or back to age 17)

'¢ Residential Information (past 10 years or back to age 17)

'¢ Financial Information

'¢ References (8 without using the same people as coworker or supervisor references)

'¢ Family Member Information

'¢ Driving History

'¢ Past/Present Drug Use and/or Controlled Substances

'¢ Criminal History


Step 7: Start Date: TBDA start date will be determined after all conditions of employment have been met.

*Timeline is approximate and subject to change.


Additional Information


https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following:


'¢ https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following:

'¢ City of Portland Core Values

'¢ Recruitment Process - Work Status

'¢ Equal Employment Opportunity

'¢ Veteran Preference

'¢ ADA, Pregnancy, and Religious Accommodations


Did you know? The City of Portland has https://tinyurl.com/pdxh2a and offershttps://www.portland.gov/bhr/eventshttps://www.portland.gov/bhr/events once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement.


An Equal Opportunity/Affirmative Action Employer


To apply, please visit https://apptrkr.com/5582699


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Information Technology

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