Hello, we’re Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today and tomorrow.
The Human Resources department is looking for a Human Resources Business Partner (HRBP) Supervisor. The HRBP Supervisor is a working supervisor responsible for overseeing HR Business Partners and providing direct HR services to assigned departments. This position combines leadership and hands-on responsibilities, ensuring consistent delivery of HR programs such as workforce planning, performance management, and employee relations.
The HRBP Supervisor coaches and develops their team, manages workload distribution, and serves as a trusted advisor to department leaders. As the direct supervision of three HR Business Partners, you will be responsible for hiring, assigning work, evaluating performance, coaching, and professional development. Full supervisory authority as defined by Metro policy.
As the Human Resources Business Partner Supervisor you will:
- Provides supervision to support Business Partners by assigning work, evaluating performance, and providing training to ensure effective delivery of services.
- Serve as a first point of contact for Metro employees navigating HR questions and issues; researching and responding to inquiries and connecting employees with appropriate additional HR staff or resources as needed.
- Provide HR guidance, advisement and consulting services to managers and employees on a wide range of HR areas of expertise to include employee & labor relations, conflict resolution, leave administration, performance evaluation and management, contract and policy interpretation, and ADA compliance.
- Build consensus, operate in a diplomatic fashion, and collaborate with management to develop the best approach to handle a variety of situations.
- Conduct personnel investigations related to performance, some CBA/policy rule violations, etc.
- Partner with Labor and Employee Relations and the Office of Metro’s Attorney on complex investigations or issues.
- Prepares and presents reports to department managers.
- Plans, organizes and implements procedures to enhance and accomplish goals and objectives.
- Develops short- and long-range plans, goals and objectives for operational effectiveness within assigned area of responsibility. Determines strategies, monitors progress and resolves issues.
- Assist in process improvement projects for HR including developing and implementing strategic goals and objectives in support of HR’s overall goals. Perform ad hoc HR projects as assigned.
- Partner with subject-matter-experts on the HR team including those that oversee benefits, classification processes, training and development and other associated partners on projects and process improvements to support assigned departments and portfolios.
- Act as a consultant to department managers and employees on classification and compensation policies, procedures, and guidelines.
- Evaluate and make recommendations for appropriate classification on new positions, reclassifications, and reorganization requests within their assigned department(s).
- Provide direction to departments on reorganizations to ensure positions are properly classified to meet business needs while also considering the employees in positions and potential implications to them in a reorganization.
- In partnership with the recruitment team, provide strategic guidance and advisement to hiring managers on how to navigate the various recruitment options that Metro, with a focus on diversity & inclusion and adherence to all Metro policies and procedures as well as contract requirements.
Attributes for success:
- Ability to succeed in a work environment where ambiguity exists.
- Ability to navigate the needs of various stakeholders and find an equitable consensus and outcomes.
- Systems thinker with advanced critical thinking and problem-solving ability.
- Culturally competent practices in diversity, racial equity, and inclusion.
- Ability to manage projects with competing priorities and multiple stakeholders.
- Ability to work with all levels of the organization.
- Clear, concise communication verbally and in writing.
- Understanding and ability to interpret collective bargaining agreements
DIVERSITY AND INCLUSION
At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.
Minimum qualifications:
- Bachelor’s degree in a field related to assigned responsibilities or professional certification related to the job’s duties; AND
- Five years of directly related and progressively responsible experience; AND
- Four years of supervisory experience; OR
- Any combination of education and experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities.