At The Portland Clinic our mission is to be a trusted community collaborating to improve the health and well-being of those we serve. Join our team and let us work together to offer a welcoming, inclusive environment for our patients and the communities we serve.
JOB TITLE: Optician
SUPERVISOR: Branch Manager - Downtown
HOURS PER WEEK: 40hrs/Non-Exempt
DEPARTMENT: Ophthalmology
HIRING BONUS: $1,000 after 90 days
PRIMARY FUNCTION: Operate and oversee the optical store on all levels which includes assisting patients in selecting, ordering, and/or repairing frames and lenses and creating and finishing frames and lenses.
DUTIES & RESPONSIBILITIES (*Essential Functions)
1. Open and close the optical store daily (serves as key holder).*
2. Assess inventory and purchase all frames and miscellaneous stock as needed for lab and dispensary using proper ordering procedure.*
3. Greet an average of 15-20 patients/customers a day in a friendly and professional manner. Answer phone in optical store. Help Ophthalmology patients when needed. *
4. Set up and maintain all office and lab equipment.*
5. Serve as a point of collection. Submit charges and collect payments per system guidelines. *
6. Conduct general quality control assessment of Rxs, lenses, frames, and equipment.*
7. Meet with frame sales representatives.*
8. Recommend frame and lenses for a patient and discuss options including new products.*
9. Write and send job order for frames and lenses to the lab.*
10. Perform the fitting, adjustment, and repair of glasses. *
11. Cut and mount lenses (rimless, zyl, metal). *
12. Confirm prescriptions.*
13. Contact patients when glasses are available for pick-up.*
14. Conduct required inventory checks.*
15. Work respectfully and collaboratively in a team environment with a spirit of cooperation.*
16. Participate as an active team member in a patient-centered medical home
17. Maintain displays.
REQUIREMENTS:
? High School Diploma/GED
PREFERENCES:
? Optician ABO Certified
EXPERIENCE/QUALIFICATIONS:
? Must demonstrate knowledge of quality assurance guidelines
? Knowledge of ANSI Standards
? Excellent verbal and written communication skills
? Demonstrated ability to work in stressful multi-tasked work environment
? Computer experience preferred
? Successful experience in high-volume customer service setting preferred
COMPENSATION AND BENEFITS (Benefits eligibility begins at 20hrs/wk):
? 401k plan with Employer Matching up to 4.5% annually
? Roth IRA
? Comprehensive Medical, Dental and Vision insurance
? Flexible Spending Account
? Company provided $10K Group Life/AD&D insurance
? Voluntary benefits: Life/AD&D, Dependent Life/AD&D, Short-Term Disability, Critical Illness, and Disability
? 4.92 hours of PTO accrual per pay period (PTO accrual is prorated based upon FTE)
? One paid Wellness day per year
? Seven paid holidays, and 1 partially paid holiday (mid-day closure)
? Employee Assistant Program