The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits!
Are you passionate about advancing the safety and well-being of Oregonians with intellectual and developmental disabilities (I/DD)? This critical leadership role of Quality and Compliance Administrator in Quality and Compliance Unit of Office of Developmental Disabilities (ODDS) focuses on fostering partnerships with providers, case management entities, and partners to address key concerns, implement best practices, and streamline processes.
If you’re ready to make a meaningful impact in a dynamic and rewarding environment, we want to hear from you.
Informational Session
Want to know more about joining and leading the Quality and Compliance Unit, ODDS?
We are hosting a virtual informational session as an opportunity for interested candidates to meet the hiring manager, leadership and recruiter to learn more about the position.
Day & Date: Monday, June 16, 2025
Time: 11:30 a.m. – 12:15 p.m.
Zoom Link: Register in advance for this meeting
https://www.zoomgov.com/meeting/register/MG-79o1vRhmBDQREt3ysGQ
After registering, you will receive a confirmation email containing information about joining the meeting.
Summary of Duties
As a Quality and Compliance Administrator for the Office of Developmental Disabilities Services, you will:
- Promote a diverse, inclusive, and harassment-free workplace by valuing cultural competence, humility, and ongoing education in cultural awareness.
- Uphold ODHS Core Values—Innovation, Integrity, Professionalism, Respect, Responsibility, Service Equity, and Stewardship—to foster an anti-racist organizational culture.
- Lead oversight of ODDS Quality and Compliance Section, managing teams responsible for quality assurance, compliance, enforcement, and assessments.
- Oversee quality assurance audits, incident reporting, health and safety reviews, and investigations related to I/DD services, ensuring compliance with state and federal laws.
- Develop and monitor key quality metrics, analyze data, and provide reports to mitigate risk and drive continuous quality improvement.
- Facilitate interpretation of quality results and support the development of improvement action plans for agency leadership and stakeholders.
- Direct strategic planning and execution for Licensing, Certification, and Endorsements, Quality Improvement, Quality Assurance, and Assessments to advance safety, quality, and racial equity priorities.
- Manage operational activities including supervising managers, coordinating reviews, implementing recommendations, and representing ODDS to external partners such as individuals receiving services and their families, legislators, case management entities, advocacy groups, and provider associations.
- Collaborate across state and local agencies to align and streamline regulations, reduce administrative burden, and promote an inclusive, results-driven culture.
- Conduct research, analysis, reporting, and risk management to address ODDS-specific concerns and support informed decision-making.
Minimum Qualifications
Five years of management experience; OR two years of management experience and a bachelor’s degree in a related field.
Essential Attributes
We are looking for candidates with:
- Management & Leadership: Possess strong leadership skills with experience supervising and developing multiple layers of management. Skilled at empowering managers, fostering collaboration, setting clear expectations, and driving accountability across teams to achieve strategic objectives and promote a high-performing, cohesive work environment.
- Systems Thinker & Innovator: Versed in performance systems, data and measurement lead to continuous improvement and transformation of large systems and eliminating barriers related to accessing services of the Office of Developmental Disabilities or similar experience.
- Diversity, Equity, and Inclusion: Knowledge of Diversity, Equity and Inclusion strategies and techniques and how to navigate a complex multi-level organization with demonstrated commitment to equity, trauma-informed and antiracism work. Be committed to equitable service delivery that focuses on achieving results for all populations, with a special focus on individuals with disabilities and their families.
- Strategic Oversight & Accountability: Proven experience leading and managing complex programs or teams, particularly in quality assurance, compliance, and enforcement.
- Analytical & Data-Informed Decision Maker: Skilled in developing performance metrics, interpreting data, and translating insights into actionable strategies. Uses evidence-based methods to support continuous improvement and risk mitigation.
- Collaborative Change Agent: Exceptional in building partnerships across agencies, providers, and partner groups. Influence change through inclusive dialogue, transparency, and a shared commitment to quality and accountability. Adapt to shifting priorities, manages complex challenges, and remains focused on outcomes.
- Expertise in Regulatory Compliance: Demonstrated in-depth knowledge of federal and state laws, regulations, and policies related to regulatory enforcement and oversight.
- Exceptional Communication Skills: Skilled at presenting complex information in accessible ways to support shared understanding and informed decision-making. Possess experience in facilitation, negotiating and building consensus among diverse constituents, legislators and interested parties with competing needs.
Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
- Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
- The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Working Conditions
- This position works a professional workweek which can include evening and weekend hours.
- High volume workload with varied duties and short time frames. Valid driver’s license or alternate transportation plan required.
- This is a remote/hybrid position, however regular reporting to office in Salem, OR for weekly meetings and per the Director’s order is required.
Background Checks and Requirements
- If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
Employment Preference
Veterans’ preference:
General Information
- This is a permanent, full-time position and is a Managment Service, Supervisory position and is not represented by a union.
- This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
- The recruiter for this position is Surbhi Singh. If you contact the recruiter, please include the job requisition number: REQ-182026
- Email: SURBHI.SINGH@odhs.oregon.gov
- Phone (call or text): 503-798-6093