Any equivalent combination of education and experience that provides the applicant with the knowledge, skills, and abilities required to perform the duties as described. A typical way to obtain the knowledge, skills, and abilities would be a high school equivalency with some college courses in finance or accounting, AND a minimum 3 years related experience, or Associates Degree with 2 years’ experience AND a minimum 1-year experience in cash handling.
KNOWLEDGE: Knowledge of current office practices and procedures, basic accounting practices, and general customer service procedures. Computers and applicable software applications such as word processing, spreadsheets, and databases. Mathematical principles. Business letter writing and the standard format for typed materials. Methods and techniques of proper phone etiquette. Methods and techniques for basic report preparation and writing. Methods and techniques for record keeping and filing. Customer service and public relations methods and techniques. English usage, spelling, grammar and punctuation.
SKILLS: Skill in the use of personal computers, various related software programs including Microsoft Office 2013 (Excel and Word), and standard office equipment. Strong time management, analytical, organization, and prioritization skills. Customer service orientation and skills in person and over the phone. Exceptional interpersonal skills, and the ability to work well with managers, supervisors, employees, and the general public. Strong oral and written communications skills with a variety of audiences. Competence in business English, spelling, and punctuation. Strong reasoning, analysis, and problem-solving skills, combined with excellent judgment and professionalism. Strong math skills.
ABILITIES: Ability to establish and maintain an effective working relationship with city management, employees, other entities, and the public. Ability to learn legal procedures for the Municipal Court. Ability to maintain efficient and effective systems and procedures. Ability to communicate effectively, both orally and in writing, with individuals and groups in a patient, professional, and respectful manner. Ability to communicate complex material in a simple, understandable manner. Ability to effectively function in an intense work environment with numerous interruptions and conflicting demands. Ability to honor the confidentiality of the position. Physical ability to perform the essential job functions.
DESIRABLE QUALIFICATIONS
Associates Degree in Accounting or a related field