Make an impact:
The City of Salem is seeking enthusiastic individuals to work as a Parking Enforcement Officer. The Parking Enforcement Officers patrol designated areas, ensure that vehicles are parked legally and safely. This position provides general information and assistance to the public, respond to complaints and incidents, and provide conflict resolution. The Parking Enforcement Officers are viewed as liaisons between the City, downtown business and residents regarding parking issues and concerns. If you are committed to improving your community and bettering the lives of those around you, then this is the job for you!
Learn and grow:
We are committed to growing the capabilities of our people, where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. We pride ourselves on providing opportunities for innovation, career development, flexible work schedules, and great work-life balance.
What you will do:
The Parking Enforcement Officers will patrol throughout the City for the purpose of recording license numbers of all vehicle parked, observing vehicle improperly parked, parked a meters which have not been property coin or other violations of parking codes and laws. Work is performed according to predetermined route and requires the incumbent to issue tickets for parking and non-moving vehicle violations. This position is performed outdoors, requires to stand for extended periods and walk 10-15 miles a day in all weather conditions.
The successful candidate is tasked with handling a wide range of service-oriented duties, have sound and logical judgement, and capacity to make ethically sound decisions. Must be able to communicate effectively and treat residents in a respectful and courteous manner.
Additional job duties and responsibilities:
- Monitor vehicles parking in time-limited parking spaces on foot or by vehicle to ensure compliance with parking regulations.
- Attach vehicle boots and arranges towing services for vehicles as necessary.
- Investigate contested parking citations to determine their validity and respond to complaints in a professional and courteous manner.
- Resolve difficult or stressful customer service issues.
- Write reports using a handheld ticket writer, desktop computer, digital camera, and/or portable radio.
- Prepare and maintain clear, concise, and accurate documentation.
- Present evidence in court room setting when/if citations issued are contested.
- Lift up to 50 pounds occasionally and/or up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects with or without accommodation. Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing 2 hours or more, walking, use manual dexterity, grasping and repetitive motions with or without accommodation.
- Perform special parking enforcement and/or other essential related duties as assigned.
What can we offer you for all your hard work?
- Medical, dental, and vision coverage for you and your family.
- Paid vacation and sick time in accordance with City policies.
- Competitive pay.
- Employer-paid PERS contribution of 6%.
- Opportunity for voluntary pre-tax contributions to a 457b account.
- Health care and dependent care flexible spending accounts.
- Voluntary long-term care.
- Employee wellness program.
- Employee assistance program.
- Employee health clinic.
- Position schedule may vary by shift, including weekends: Work is performed during the day shift, Monday through Saturday 8:00 a.m. to 5:00 p.m. and/or swing shift Monday through Saturday 10:00 a.m. to 8:00 p.m.
- The City of Salem offers a comprehensive and equitable base salary within the listed range based on your experience, skills, and education. We encourage you to clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Learn more about Equal Pay.
What are the minimum qualifications?
- Must pass the pre-employment background check.
- Must have an Oregon Driver license and have a driving record that meets the City of Salem's driving standards.
- High school diploma or GED and three years of transactional customer service experience, including in-person verbal communication with customers relating to business policies and procedures, or any combination of experience and training that demonstrate possession of the knowledge, skills, and abilities as listed, and ability to perform the essential job functions.
- Hiring managers do not have access to view resumes as part of the application review process, please make sure to give detailed information in your application that includes your experience, knowledge, skills, and abilities as requested in the supplemental questions and job advertisement.
Preferred Qualifications (Not required to apply):
- Bilingual skills are desired.
What you will bring along:
- Knowledge of general enforcement principles and practices;
- Experience in navigating and utilizing a variety of technologies efficiently;
- Experience in maintaining sharp observation and strong attention to detail;
- Knowledge of critical thinking strategies and experience in applying problem-solving skills;
- Experience in analyzing complex situations and determining appropriate course of action;
- Knowledge of and adaptability to new and evolving tools and systems;
- Knowledge of State, City, and local laws, rules, and regulations relevant to enforcement work;
- Experience in working independently and collaboratively, with the ability to build effective relationships with staff and the public;
- Knowledge of and commitment to respecting, understanding, and valuing individual differences to support a diverse and inclusive workplace;
- Experience in communicating effectively.
About us:
Salem is the second largest city in Oregon and the capital city. Centrally located in the Willamette Valley, Salem is 49 square miles in size and extends across to counties, Marion and Polk. The community has well-established neighborhoods and carefully preserved historic buildings with wide diversity and a family-friendly ambiance. The city is home to nearly 180,000 residents. For a full community profile detailing demographics and housing statistics, visit the City of Salem website.
The City of Salem organization has eight primary departments: Community Services, Finance, Fire, Enterprise Services, Legal, Police, Public Works, and Community Planning and Development. Several departments also have functional divisions within their department. The City of Salem employs roughly 1,350 talented and dedicated staff members and works collaboratively with five labor unions.
Where can I find out more about the position?
Go to the menu option for Class Specifications and search for Parking Enforcement Officer.
How can I apply?
The City of Salem invites individuals of all diverse communities and backgrounds to apply for our available job opportunities as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community.
To apply, click on the green “Apply” button to complete your application. Make sure that you specify how you meet the qualifications outlined in the class specification and complete the application.
Applicants that meet the minimum qualifications as outlined above but not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities so please ensure your email settings accept our system generated email notifications.
You may subscribe for automatic notification of job openings at the City through the Job Interest Cards – sign up today!
For more information about employment at the City of Salem, please visit our website at www.cityofsalem.net/jobs.
This announcement is not an implied contract and may be modified or revoked without notice.