Bilingual Outreach Navigator

At a Glance!  The Bilingual Outreach Navigator is responsible for providing specific outreach to the Spanish-speaking community within the district, including attending community events, providing information in Spanish, and translating recruitment material into Spanish. The Bilingual Outreach Navigator also recruits and provides ongoing support to high school students throughout the college service district, including applying to Lower Columbia College, financial aid and scholarship preparation and completion, educating students about dual credit opportunities, and providing direct support with other admissions activities. Reporting to the Director of Outreach, the Bilingual Navigator will also support the Director and the Outreach team in event planning and execution, recruitment, and engagement of prospective students within the college service district. 

We are looking for someone who has exceptional customer service skills, is highly collaborative, and willing to go the extra mile to provide a welcoming and inclusive experience for LCC’s diverse student population.  The Outreach Navigator is an active participant of LCC’s Student Services Council, focused on collaboration and coordination of holistic student support across a student’s educational journey. Serving as a liaison from the Outreach department, the Navigator must build and maintain highly collaborative relationships across campus with Advising, Effectiveness and College Relations, Faculty, Financial Aid, One-Stop, Registration, Testing, and other campus services to ensure excellent service and support to students. 

The Bilingual Outreach Navigator is classified as a Program Specialist 2 and is 40 hrs/week. The typical schedule is Monday through Friday, 8 am to 5 pm with some evening and weekend responsibilities. There is a 5% assignment pay premium for use of Spanish skills in addition to the posted salary range (following Spanish assessment). The Bilingual Outreach Navigator reports to the Director of Outreach Services. 

• Develop and maintain relationships with the Hispanic/Latino community and provide specific outreach to Spanish-speaking communities through events, such as assisting with Financial Aid applications (FAFSA/WAFSA), scholarship or college application support, and attending community activities.

• Support the Director and Assistant Director in delivering targeted outreach and recruitment activities to historically underrepresented student populations, including communities of color, low-income communities, students with disabilities, opportunity youth, and adult populations.

• Demonstrate cultural competence, including awareness and understanding of historically underrepresented populations, and create an educational and work environment that affirms commitment to equity, diversity and inclusion.

• In support of the Director of Outreach, develop and implement communication plans to keep prospective students on track with key activities to enroll and advance towards completion and transfer/career goals.

• Provide accurate and timely information to CTE Dual Enrollment high school students, parents, school teachers, administrators, and district officials, representing the College at programs for the Dual Enrollment high school market, and encouraging dual credit students to consider attending LCC upon graduation.

• Work in collaboration with LCC Deans of Instruction, Registration, CTE faculty, and other Workforce staff to ensure accurate Programs of Study, transcript evaluation, and agreements.

• Maintain current and accurate documentation of Programs of Study (POS) as required by the Carl D. Perkins Act of 2018.

• Maintain accurate paper and digital files, forms, contact information.

• Evaluate high school transcripts and/or grade sheets and assist with the transcription of CTE Duel Credit in ctcLink in partnership with LCC's Registration staff as requested.

• Provide enrollment reports and data for incoming dual credit students.

• Plan, facilitate, host, and participate in outreach events, including presentations and orientations to new and prospective students, high school counselors, LCC advisors, and other parties that promote LCC opportunities, including dual credit,  application support, enrollment processes, scholarship, and financial aid, and other activities related to community engagement and college outreach and recruitment. 

• Provide campus tours and on-campus visits.

• In partnership with the Outreach Director, engage business, industry, and other external partners to participate in a variety of activities that enhance students’ understanding of various aspects of the industry related to their field of study, and engage employers in a variety of career related learning experiences. 

• Maintain accurate files, forms, contact information, and tracking of prospective students including using college systems and tools.

• Manage a designated group of new students in order to complete welcoming activities and communications, such as text message communication, tracking New Student engagement, and referring students to appropriate LCC resources.

• Monitor enrollment and achievement indicators to ensure access, retention and completion of diverse student populations.

• Work closely with the student ambassadors and One-Stop Center to ensure seamless onboarding for students.

• Maintain positive relationships with all participating schools, LCC staff and faculty, local industry, higher education partners and community members

• Other duties as assigned

Minimum Qualifications

• Bilingual in English and Spanish

• Associates Degree in Education, Communications, Social sciences, Business, Marketing, Counseling, or related field or equivalent combination of education and experience

• Demonstrated experience of working effectively with people from diverse backgrounds

• Self-starter with high degree of motivation, energy, flexibility and integrity

• Strong oral, written and interpersonal communications skills

• Sound organizational and problem-solving abilities

• Demonstrated proficiency with computer processing software, presentation software and/or social media tools

Preferred Qualifications

• Bachelor’s Degree in field appropriate to outreach and recruiting such as Business Administration, Communications, Education, Marketing, Social Sciences, Student Development or related field appropriate to outreach and recruiting

• Previous experience in an educational setting (K12 or higher education)

• Knowledge of student development theories and practices

• Experience in student recruitment, admissions or related field

The minimum qualifications may seem specific and limiting, but we do consider candidates with relatable education, experience, and skills. We encourage you to apply even if you don't meet exactly what's listed. With questions about qualifications, feel free to reach out to our HR team.

How to apply:

An online application must be completed for consideration. Click “Apply” at the top of the page to get started. Paper submissions or emailed materials will not be accepted. A complete application must also include the following documents (attached or in the online application itself):

• Letter of Interest (cover letter) - describing your interest in Lower Columbia College and this position, how your experience, knowledge/skills, education, abilities etc. meet the qualifications for this position

• Resume

• References - please provide at least three professional references including one current or former supervisor 

• Unofficial transcripts (if applicable)

Upon request, accommodations are available for persons with disabilities for the Lower Columbia College hiring process. Please contact Human Resources to request an accommodation. The Human Resources Office is accessible to persons with disabilities.

Lower Columbia College Human Resources

For any questions regarding this job advertisement and/or department or campus culture, please call our Human Resources office at (360) 442-2120, or email us directly at hr@lowercolumbia.edu.    

Equal Employment Opportunity

Lower Columbia College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Reauthorization Act and Washington State's Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. All Inquiries regarding compliance with Title IX, access, equal opportunity and/or grievance procedures should be directed to Kendra Sprague, Vice President of Foundation, HR & Legal Affairs, 1600 Maple Street, PO Box 3010, Longview, WA 98632, title9@lowercolumbia.edu, Phone number, (360) 442-2120, Phone number/TTY (800) 833-6388.

• Learn more on our Non-Discrimination and Anti-Harassment page.

• The college is compliant with Title IX best practices. For more information, visit About Title IX.

• The college encourages qualified members of protected classes to apply.  

Diversity, Equity & Inclusion

LCC celebrates and embraces diversity of all kinds, including differing beliefs, cultures, people, and experiences. We commit to institutional and individual changes that recognize, understand, and challenge patterns of social inequity and systemic disparities within our ever-changing world. For more information, see Diversity & Equity.

Jeanne Clery Statement: Notice of Availability of Annual Security and Fire Safety Report:

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Lower Columbia College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Lower Columbia College's Annual Security and Fire Safety Report is available online at lowercolumbia.edu/CleryASFR.

Declaration Regarding Sexual Misconduct

Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or professional association or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers or professional association. By law, post-secondary education institutions cannot hire an applicant who does not complete this form.

Mission, Vision & Values

Our Mission, Vision & Values define our reason for being, and provide the framework for planning and improvement efforts at LCC. For details on LCC's Mission, Vision & Values, see our Strategic Plan.

Conditions of Employment 

• If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate legal authorization to work for the duration of this position as required by the Immigration Reform Control Act of 1995.

• Prior to a new hire, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

• This position is part of a bargaining unit subject to the WFSE HE collective bargaining agreement.

• The College is committed to maintain an environment for teaching and learning which is free of drugs and alcohol.

• If you are hired and are proficient in Spanish, you will have to take a Spanish proficiency test to receive the 5% assignment pay.

Anticipated Start Date

LCC offers two start dates for new employees - the 1st and 16th or the closest working day.