Overview
Are you passionate about solving complex challenges and driving impactful solutions through innovative technology? Join our dynamic team as a Senior Salesforce Developer and make a difference in the County's Salesforce platform operations!
In this pivotal role, you will engage in diverse and stimulating projects, tackling moderate to complex programming tasks that enhance system functionality and user experiences. You'll be at the forefront of the software development lifecycle, from gathering requirements to delivering solutions, ensuring seamless integration for County customers
In this role, you will be:
- Collaborate directly with customers and technical teams to identify and resolve issues, providing expert technical support for applications in both production and development.
- Lead quality assurance and control efforts, ensuring all systems meet the highest standards of performance and reliability.
- Stay ahead of industry trends and emerging technologies, applying innovative solutions to County-specific challenges.
- Oversee and guide peers, team members, and customers, fostering a collaborative and productive work environment.
You will be successful in this role if you:
- Are creative and innovative: You actively seek opportunities to improve processes and foster a work environment of imagination and critical thinking.
- Adept with navigating change: You accept change as an inevitable part of work and adapt plans as needed. You demonstrate self-awareness and emotional self regulation and readily offer support and encouragement to others.
- A strong communicator: You are clear, timely and effective in sharing information.
- An equity promoter: You contribute to an inclusive workplace where diversity is valued and leveraged to achieve the organization's goals.
- Are adaptable: You actively seek additional knowledge to understand and obtain relevant information, and improve outcomes.
- Are empathetic: You have a "Think Yes" attitude, actively seek feedback to understand customer needs, focus on collaboration, and respond promptly to request
Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.
To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills:
- Equivalent to a Bachelor's Degree from an accredited college or university AND
- At least three (3) years of proven experience working Salesforce (Equivalency of 7 years of qualifying training and/or experience)
- Demonstrated advanced proficiency Salesforce development tools and techniques (Visualforce, Apex Classes, Triggers, Javascript, Workflows, Process Builder, and Web Service calls)
- Experience working on multi-disciplinary teams and collaborating with diverse stakeholders (IT staff, business partners, end-users and management).
- Candidates must be able to pass a criminal records check.
- The specific knowledge, skills and abilities listed below.
Specific knowledge, skills and abilities (KSAs) required for this role:
- Advanced knowledge of Salesforce development including Visualforce, Apex Classes, Triggers, Javascript, Workflows, Process Builder, and Web Service calls.
- Advanced knowledge in Declarative development on the Salesforce platform.
- Advanced knowledge in Salesforce administrator responsibilities, including user account maintenance, reports, and dashboards, workflows, configuration, deployment, day-to-day configurations, support, and other routine tasks.
- Advanced knowledge in evaluation, scoping, and completion of new development requests.
- Advanced knowledge of design and layout of custom components and building reusable Lightning components.
- Advanced knowledge in working with multiple sandboxes and troubleshoot Salesforce issues as needed.
- Working knowledge in integrating Salesforce with third party services.
- Working knowledge in developing and utilizing APIs to communicate between Salesforce and other internal/external systems.
- Working knowledge in developing, implementing, and maintaining application components including AppExchange packages, Force.com IDE, Ant, SVN, GitHub, Workbench, Gearset, and Change Set.
Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
- Certification(s): Salesforce Administrator, Platform App Builder, and/or Platform Developer preferred
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet: Your completed application must include the following items:
- A completed online application.
- A resume with relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsibilities, the number of employees under your supervision.
- A cover letter that expands on your resume, describes why you are interested in this position, and addresses how you meet the minimum qualifications for this position.
Note: The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.
Internal Applicants: After you have submitted your application, please check your Workday inbox and complete the Veterans’ Preference Questionnaire prior to the application deadline.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
- Initial review of minimum qualifications: We may do an additional preferred review and/or send out additional supplemental questions to identify those highest qualified.
- Assessment of candidates: Review of the applicant's training and experience by a subject matter expert, an exam, or a screening interview (phone, technical, etc.).
- Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.
- Background check and reference checks: All finalists must pass a thorough criminal records check and reference check.
Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience, education seniority, training, and/or tenure. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.
Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.
Additional Information:
This recruitment may be used to fill full-time, part-time, temporary, limited duration and on-call positions.
Routine Telework: This position is designated as “routine telework,” meaning you will be working remotely (from home); a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. We are not able to sponsor H1-B visas.
Type of Position: This is an hourly, AFSCME Local 88 union-represented position and is eligible for overtime.
Location: This location is at Multnomah Building, 501 SE Hawthorne Blvd. See above for information about teleworking.
Schedule: Monday - Friday 8:00am - 5:00pm. There is some flexibility with the start and end times.
Inclement Weather and Disasters
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.