Milieu Supervisor- Bilingual Spanish

Department: ORR Long Term Group Home

Reports To: Assistant Program Director

Work location: Downtown

FLSA: Exempt/Salaried

Salary: $26.92/hr.  - $29.70/hr.

• Nonviolence - being safe and doing the right thing 
• Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others  
• Social Learning - respecting and sharing ideas of our teams 
• Democracy - shared decision making whenever possible 
• Open Communication - saying what we mean and not being mean when we say it 
• Social Responsibility - everyone makes a contribution to the organizational culture 
• Growth and Change - creating hope for our clients and ourselves 
• Equity - Assuring all can survive and thrive

Job Purpose: This position oversees the daily management of the milieu and community settings where youth are present. The Milieu Supervisor is responsible for the supervision and training of all milieu staff.

Position/Job Duties and Responsibilities: 

• Establishes and maintains effective organizational management systems and provides leadership and direct supervision to assigned staff:
• Plan and coordinate the milieu schedule and milieu events to ensure the safety and security of youth is maintained.
• Works with staff to ensure the program is providing the youth with skill building, education, leisure activities, medical services, and development of pro-social behaviors.
• Schedule Milieu Counselor shifts that provide for the daily coverage, adhering to regulations of staff to client ratio and coverage at all times.
• Completes timesheet and other personnel administrative records as required.
• Provide supervision and performance evaluations following agency protocol and policy.
• Implement discipline and termination procedures when needed; monitor and review work performed under the direction of the Assistant Program Director.
• Ensure all staff are trained as stated in guidelines for program, agency and grant requirements.
• Provide regular supervision to staff and facilitate team meetings.
• Completes and reviews incident reports in a timely manner.
• Child Abuse Reporting, Follow-up, and Intervention
• Collaborate with a multi-disciplinary team (case management, clinical, education, medical, etc.)
• Participates in the development of behavior plans.
• Monitors clients when in the community to ensure safety.
• Adheres to program, agency, and contract quality assurance standards.
• Completes Medication Administration training and administers medication to youth
• Share pertinent information with program director and program leadership team.
• Assist with special projects program-wide, as needed.
• ?Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.  
• Participate in staff development, in-services, and training related to equity and inclusion in the workplace; model appropriate behaviors; develop, recommend, and implement improvements to business practices with awareness and understanding of the impact in a trauma-informed and culturally diverse organization.
• Other duties as assigned to ensure successful operation of program/department.

Competencies: 

• Adherence to Morrison’s values, principles and practices
• Demonstrates an ability to work with diverse populations in a variety of environments.
• Able to hold each other and yourself accountable to the diversity and uniqueness of all individuals within Morrison and our clients.
• Ability to lead a group of staff and clients.
• Ability to maintain composure and professional boundaries in chaotic situations; ability to effectively diffuse or de-escalate potentially volatile situations with clients and/or visitors.
• Ability to keep accurate records and maintain confidentiality.
• Ability to follow oral and written directives.
• Availability to work on any of the seven days of the week; availability to work any shift of the day, including, but not limited to, Swing, Overnight or Early Morning, or all;
• Communicate clearly and effectively, orally and in writing in English.
• Base knowledge of program policy and procedure, including the importance of safety and security in a residential setting.
• Response to Youth Emergencies (including knowledge of response policies and procedures, self-awareness during crisis situation, CPR/First Aid, medical emergencies, Mental Health Crisis)
• Crisis De-Escalating and Physical Restraint Techniques (Evidence-based Practices)
• Able to provide culturally appropriate care.

 Education and Work Experience:

• Bi-lingual in Spanish and English, written, read and verbal strongly preferred. Must clear the language proficiency test for Spanish.
• At least 21 years of age
• High School Diploma
• One year experience working with youth. 
• One year experience supervising employees, or one year experience in a leadership role in a residential setting.
• High proficiently in Microsoft Word, Excel, databases and Outlook
• Proficiency with frequency used office software and applications.

We consider education, training, experience and demonstrated skills. This position requires ORR approval; exceptions to the minimum qualifications require ORR’s explicit written approval prior to hire and ORR may require supervision plans and additional training.

Preferred Position Qualifications: 

• ORR experience
• Residential experience
• Experience supporting programs in child welfare and other social services
• Knowledge of Federal, State and agency regulations.
• Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.

Other Requirements:

• Meet agency driving requirements: a valid driver’s license for OR or WA, personal auto liability insurance and a driving record permitting coverage under corporate auto liability policy.
• Bloodborne pathogen training first day of employment.
• Travel between program locations
• CPR/First Aid certification within 30 days of hire and kept current
• Proof Of Vaccination (MMR, Varicella, DTap & Influenza annually)
• Pass a criminal history background check through Morrison and suitability determination investigation through the U.S. Office of Personal Management. For further information review: https://www.opm.gov/suitability/suitability-and-credentialing-faqs/
• All other applicable trainings as required with necessary updates and reoccurrences

Physical demands and work environments

• Ability to perform physical restraints of clients up to 200 pounds.
• Ability to provide visual and auditory supervision of youth.
• Manual dexterity allowing for operation of routine office equipment (computers, telephone, fax, copy machine, typewriter, calculator, etc.)
• Physical dexterity allowing for reaching, stooping, and repetitive motion of wrist, hand or fingers.
• Ability to remain calm and emotionally available in an environment serving at-risk youth who have experienced trauma and/or are emotionally disturbed.