This position is required to work in person, Monday through Friday, from 8:00 AM to 5:00 PM.
Westside Commons is seeking a Venue Administrative Specialist II who will actively use their administrative skills and knowledge to provide front desk support and customer service to venue clients, community members, and our staff team. Day-to-day activities for this position will vary, but will include overseeing daily customer service needs, responding to inquiries, and providing advanced, journey-level administrative and technical support to our internal team.
Westside Commons is a dynamic and highly collaborative event venue where our work depends on efficiency, adaptability, and clear team communication to ensure seamless event execution for our clients. Employees must think on their feet, be ready to pivot, and handle multiple tasks at once. Prioritization and problem-solving are critical, as issues can arise unexpectedly. Internal Departments (sales, operations, parking, catering, AV, administration) must work in sync, rapid communication is standard, as is a “whatever-it takes” problem solving mentality to ensure events run smoothly and the venue operates efficiently. Our office environment is both highly professional and lively as we work behind the scenes to create memorable community events.
The ideal candidate is:
- responsive to team requests and can prioritize multiple tasks.
- customer service-savvy, with the ability to understand and resolve issues quickly and effectively.
- adept at front desk duties, and its accompanying stressors, bringing a can-do attitude and sense of humor to this public-facing role.
- a clear communicator who can address client needs promptly.
- extremely well-organized with reliable follow-through on assigned tasks.
- an advanced Microsoft Office application user that leverages technology for departmental efficiency.
- experienced in event venue work.
- willing to learn venue and County-specific software applications.
Why Washington County?
Are you interested in challenging, meaningful, and rewarding work? Join Washington County in our commitment to advancing racial equity. Our Board of Commissioners worked closely with various community stakeholders and subject matter experts to develop an Equity, Diversity, and Inclusion (EDI) Resolution. Adopted in February 2020, this resolution commits to the equitable delivery of Washington County’s services, resources, and opportunities for growth and development to every county resident.
ESSENTIAL JOB DUTIES
Venue Administrative Specialist II is a working title. This position is classified as an Administrative Specialist II. Washington County organizes its positions into classifications, in which descriptions are typically written broadly. To review a comprehensive list of essential duties, please use this link: Administrative Specialist II.
MINIMUM QUALIFICATIONS
Minimum Qualifications
- A high school diploma or equivalent; AND three (3) years of progressively responsible experience providing administrative or clerical support.
- Possession of Microsoft Office Specialist (MOS) or other applicable certifications may substitute for up to one (1) year of the experience requirement.
Additional Requirements
- This position requires direct contact with the public and is 100% in-office; remote work is not available.
- Must successfully pass a background check post-offer.