Mortgage Quality Assurance Specialist

Join our team

Rivermark Community Credit Union and Advantis Credit Union officially merged in 2024, coming together for good as Rivermark Community Credit Union. Our united mission is to be the leader in fostering financial wellness for our members and the community across Oregon and SW Washington, including historically marginalized and underserved populations.

Rivermark is committed to transforming lives and communities together. So, if you are looking for a career where meaningful work, inclusion, value, and recognition are paramount, then you belong here.

Our commitment to inclusion

Rivermark celebrates differences and fosters an environment where individuals can show up every day as their authentic selves. It’s part of our fundamental commitment to a culture of belonging for our employees, members, and community partners. See what inclusion looks like at Rivermark and learn more on our website.

Position overview:

Performs pre-fund file reviews to reduce compliance risk in mortgage policies and procedures.  Ensures all mortgage loans meet agency and investor standards and adhere to federal and state rules regulations including TILA, RESPA, ECOA, HMDA, FACTA, FCRA, SAFE Act, GLB, and other laws applicable to mortgage lenders. Supports audits, and collaborates with internal compliance and risk teams, and stays current with industry trends and regulatory updates to maintain operational and compliance integrity across mortgage operations.

Primary responsibilities:

• Conducts comprehensive pre-fund file reviews to ensure compliance with agency and investor guidelines, as well as federal and state regulations, including. TILA, RESPA, ECOA, HMDA, FACTA, FCRA, SAFE Act, GLB, and other federal and state laws applicable to mortgage lenders. 
• Evaluates documentation to verify adherence to applicable standards and promptly identifies discrepancies or issues. Escalates findings to leadership for direction and decisioning and works with team to resolve any compliance concerns prior to loan funding. Regularly prepares reports on the results of quality assurance reviews and audits, ensuring that management has a clear understanding of compliance performance. Clearly communicates compliance findings, process deficiencies, and quality control results to all stakeholders.
• Ensures the accuracy of HMDA data reported on the HMDA Loan Application Register (LAR). Identifies common errors and inconsistencies in HMDA data, escalating issues for corrective action. Collaborates with management to identify training opportunities and address systemic issues impacting HMDA data integrity, ensuring department meets all reporting standards.
• Supports the development, implementation and maintenance of all quality and compliance requirements across mortgage operations, as directed by management. Assist with system updates, form changes, and process improvements to align with evolving regulatory and investor requirements. Monitors the effectiveness of quality control measures and provides feedback to the manager for continuous improvement.
• Manages the administration of the NMLS licensing for the organization, ensuring that all mortgage loan originators and other applicable team members across the credit union, maintain active and compliant licenses. Coordinates license renewals, continuing education requirements, and ensuring timely submission of licensing information for the organization. Maintains a current list of positions where NMLS license is required.
• Stays informed on industry compliance changes, regulatory updates, and best practices, ensuring that mortgage operations adapt to changs in laws and regulations. Researches, monitors and communicates industry compliance and regulatory changes or updates, assisting with implementation of new policies, procedures or system updates as required.

Must-haves:

• Bachelor's degree. An equivalent combination of education and experience will be considered in lieu of a degree.
• Minimum three years progressive Mortgage experience required.
• Minimum of five years financial institution experience required.
• Ability to perform basic numeric calculations.
• The ability to thoroughly review and evaluate loan applications and supporting documentation.
• Thorough knowledge of mortgage regulatory compliance (NCUA, CFPB, NMLS, IRS, Fannie Mae, Freddie Mac, mortgage insurance regulations) and required reporting.
• Excellent understanding of mortgage processes, terminology, products, and program guidelines.
• Strong ability to investigate and document regulatory and GSE standards.
• Strong written, verbal communication and interpersonal skills. Ability to establish and maintain positive and collaborative relationships.
• Strong organization, planning and prioritization skills.
• Proficient in using personal computers, particularly Microsoft Office products such as Word and Excel. Must be technologically savvy, with the ability to quickly learn new systems and software applications.
• This position is a hybrid work model (will include on-site and remote work).
• Hours are Monday through Friday, 8 a.m. to 5 p.m.

We offer a competitive benefits package designed to support your well-being and professional growth. Visit our Benefits page to learn more.

Rivermark Community Credit Union is proud to be an Equal Opportunity Employer that celebrates diversity. We acknowledge the challenges in our industry and strive to develop an inclusive culture where all individuals are valued and respected.