At The Portland Clinic our mission is to be a trusted community collaborating to improve the health and well-being of those we serve. Join our team and let us work together to offer a welcoming, inclusive environment for our patients and the communities we serve.
JOB TITLE: Pharmacy Support
SUPERVISOR: Clinical Pharmacists
HOURS PER WEEK: 40 (M-F 8am-5pm)/Non-Exempt
DEPARTMENT: Pharmacy
HIRING BONUS: $1,000 after 90 days
The following information is designed to outline the essential functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.
PRIMARY FUNCTION: Working with TPC providers and clinical staff to provide quality and personalized care. This position supports the Clinical Pharmacist and serves as a resource/expert on medication formularies, prior authorizations, patient assistance programs and other related duties.
DUTIES AND RESPONSIBILITIES: (*ESSENTIAL FUNCTIONS)
1. Navigate insurance formularies and be able to contact insurance companies when necessary to determine patient coverage information.*
2. Review medication prior authorization work list to help provide formulary alternatives.
3. Maintain current knowledge of Medicare prescription drug benefits, Social Security, Low-income subsidy, manufacturer assistance programs, manufacturer copay savings cards and disease based assistance from non-profit organizations.*
4. Meet and/or maintain frequent communication with patients and help facilitate the application process for manufacturer assistance programs including screening for income level and determining if a patient qualifies for programs.*
5. Perform medication reconciliation for high risk patients as requested.*
6. Understand how to process, submit and complete medication prior authorizations.*
7. Perform medication adherence calls and document findings in Electronic Medical Record (EMR).*
8. Meet deadlines for completion of assigned tasks.*
9. Understand basic principles of disease state management related to medication issues.*
10. Meet regularly with the pharmacy supervisor to discuss clinic operations and duties*
11. Participate in pharmacy related classes, educational sessions or planned group visits when *appropriate.
12. Attend work regularly as scheduled.*
13. Participate as an active team member in a patient-centered medical home.
14. Employees will not be discourteous or disrespectful to a customer or any member of the public while in the course and scope of company business.*
15. Work in a cooperative manner with management/supervision, coworkers, customers and vendors.*
16. Abide by company policies.*
17. Other duties as assigned.*
REQUIREMENTS:
⦠High School Diploma or equivalent
⦠Current CPR Certification
PREFERENCES:
⦠National Pharmacy Technician certification
⦠Must have strong knowledge of medical terminology and pharmacology
⦠Two to three years of relevant experience
⦠Experience working in a community/retail pharmacy setting
⦠Strong ability to correctly read and interpret prescription terminology and medications
⦠Skill in proper documentation within an Electronic Medical Record
⦠Skill in establishing and maintaining effective working relationships with patients, medical staff and the public
⦠Ability to communicate clearly and effectively with physicians, patients and co-workers
⦠Must be flexible and able to work well in a fast-paced environment
⦠Must be organized, detail-oriented and able to manage multiple projects at one time
⦠Ability to demonstrate initiative and ability to function independently
⦠Experience with Windows, Excel and PowerPoint
COMPENSATION AND BENEFITS (Benefits eligibility begins at 20hrs/wk):
⦠401k plan with Employer Matching up to 4.5% annually
⦠Roth IRA
⦠Comprehensive Medical, Dental and Vision insurance
⦠Flexible Spending Account
⦠Company provided $10K Group Life/AD&D insurance
⦠Voluntary benefits: Life/AD&D, Dependent Life/AD&D, Short-Term Disability, Critical Illness, and Disability
⦠4.92 hours of PTO accrual per pay period (PTO accrual is prorated based upon FTE)
⦠One paid Wellness day per year
⦠Seven paid holidays, and 1 partially paid holiday (mid-day closure)
⦠Employee Assistant Program