Pay Range: $89,627.24 - $134,439.70 Annual
Department: Joint Office of Homeless Services
Job Type: Regular Non-Represented
Exemption Status: United States of America (Exempt)
Closing Date (Open Until Filled if No Date Specified): February 28, 2025
The Opportunity:
Overview
No One Should be Homeless - Everyone Needs a Safe, Stable Place to Call Home!
The Joint Office of Homeless Services (JOHS) was established in 2016 to oversee the delivery of services to people experiencing homelessness in Multnomah County. The office represents a shared commitment between Multnomah County and the City of Portland to make it easier for those in need to access services and housing. The Joint Office’s work aligns directly with the County’s mission and vision to serve the needs of those who are most vulnerable by providing a safety net of quality services that are developed using an equity lens and a commitment to social justice.
The Joint Office of Homeless Service (JOHS) is looking for a dynamic and experienced Program Manager to lead our Family, Youth, and DSV systems of care teams. The Program Manager will oversee the work and strategic direction of the Family, DSV, and Youth Programs.
The work that this team holds includes developing policy and programming for services and service delivery utilizing an advanced racial equity lens, developing and managing contracts with dozens of community based organizations to deliver services, and work to continuously improve the quality of services through program monitoring and community engagement.
The person in this position will provide effective culturally responsive supervision to their team of program specialists. They will also play an essential role in representing the JOHS with County and City elected officials and their staff, key partner agencies including community service providers, the State, Regional Partners, and national counterparts and foundations working to end homelessness across the country.
This position offers an exciting opportunity to contribute to meaningful work, collaborating with community partners and driving system-level change to address homelessness in our community. If you are experienced in program development and implementation, have contract management experience, have an advanced racial equity lens, and are a passionate and thoughtful leader in the Homeless Family, Youth, and DSV System of Care - we invite you to apply today.
The primary functions of this role include:
- Management and Oversight of Program Team: Supervise and mentor program team staff, fostering a culturally responsive and equitable work environment.
- Planning and Systems Change: Provide strategic direction and long-term planning for the program team through a racial equity lens. Collaborate with community partners to develop and implement innovative solutions to homelessness.
- JOHS Management Support: Contribute to JOHS management team initiatives. Represent JOHS at meetings and events.
- Budget Development / Oversight / Audit: Manage program budgets and monitor spending.
- Contract Management Oversight: Oversee contract negotiations and ensure compliance with regulations.
Review our website for tips on applying!
To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills:
Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
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Experience applying an equity lens in policy and programming processes, with knowledge and skill in advancing racial justice and understanding how systems of oppression intersect
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Experience interfacing with public officials, their staff, and navigating a governmental/political atmosphere
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Knowledge of the needs of and barriers faced by people of color experiencing homelessness
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Ability to establish and maintain effective working relationships with co-workers, managers, customers, and the general public
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Experience or understanding of Family, Youth, or DSV systems of care, preferably homeless systems of care.
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Significant experience in program management, preferably in the field of homeless services or a related area.
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Demonstrated experience in supervising and leading teams.
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Experience in public contract management and budget oversight.
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Excellent communication and interpersonal skills.
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Commitment to racial equity and social justice.
Screening and Evaluation
The Application Packet:
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A completed online application including a resume and cover letter. If your application does not include these two documents your application will be considered incomplete and not considered further.
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A resume covering relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities.
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A cover letter that expands on your resume, addresses why you are interested in this position and demonstrates how your experience and skill set aligns with the minimum and preferred qualifications and the primary responsibilities of this role.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
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Initial review of minimum qualifications
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An evaluation of application materials to identify the most qualified candidates. Subject matter experts will evaluate your resume and cover letter based on a rubric that has been built from the qualifications listed in this job announcement and the primary responsibilities of this position.
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Consideration of top candidates through interview/s and/or assignments.
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Reference check of three references with one being a current of former employer.
Additional Details
Routine Telework: This position is designated as “routine telework,” meaning you will be working remotely (from home); a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is the Gladys McCoy Building located at 619 NW 6th Ave Portland, Oregon 97209.
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Questions?
Recruiter: Dale Cornelius
Email: dale.cornelius@multco.us
Phone: +1 (503) 9395990
Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
Job Profile: 9615 - Manager 1