Office Specialist 2 (Bilingual Required: English and Spanish)

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Bilingual English and Spanish Requirement:

This position requires duties to be completed in both English and Spanish. The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position. This position may receive a 5% differential pay based on passing the required language test.

Opportunity awaits!

We’re looking for an Office Specialist 2 who enjoys helping people and keeping things organized. In this role, you’ll assist customers, manage inquiries, and support office operations to ensure everything runs efficiently. If you’re ready to be part of a friendly and service-focused team, apply today!

Summary of Duties

As an Office Specialist 2 you will:

• Manage vouchers, plans, and job records for Home Care Workers.

• Explain policies, solve problems, and make sure payments are on time by talking with clients, providers, and the Central Office.

• Teach Home Care Workers and consumers how to use Provider Time Capture (PTC) and keep records up to date.

• Handle financial tasks, like issuing and balancing payment documents, EBT cards, and vouchers.

• Greet visitors, check in clients, set up appointments, and keep the office running smoothly.

• Keep records, upload files, handle applications, and manage inventory.

• Support case managers, maintain professional relationships, and take part in training and development activities.

Minimum Qualifications

To qualify for this position, you must be bilingual in Spanish and English.

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents. Or

• An associate degree in any field. Or

• An equivalent combination of education and experience.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.