Front Desk Receptionist

Oregon State Treasury is recruiting for the position of Front Desk Receptionist. The primary purpose of this position is ?to provide receptionist services and clerical support to the entire agency.  

This recruitment may be used to fill one full-time position (40 hours per week) and part-time position (20 hours per week). Candidates will indicate their preferred appointment within their application questionnaire.  

Job Duties Summary  

• ???Serves as the part-time receptionist for Treasury’s main Salem office.  

• Answers the telephone, routes callers to appropriate person, takes complete and accurate messages, and/or responds to questions from callers.  

• Provides assistance to the public and other customers coming to the Treasurer's office.  

• Provides and collects ID badges for both staff and Treasury visitors, and maintains log.  

• Signs for deliveries and alerts appropriate person of delivery.  

• Acts as Accountability Monitor in the event of a building disaster during business hours.  

• Submits janitorial requests using the Tririga System.??  

• ?Assists in Processing and sorting of incoming and outgoing mail.  

• ?Prepares, maintains, and updates a variety of correspondence, lists, reports, and documents.  

• ?Participates and provides input in divisional and/or agency-wide task forces/committees.  

• ?Maintain office supply inventory. ??  

• ?Assistant walk-in customers with questions about Trust Property  

• ?Provides assistance to public with setting up a claim or with an update on an existing claim.   

• ?Work with Trust Property to maintain current open Estates Lists for mail processing.??  

Work Schedule 

This position works a standard business day schedule in the Salem offices (covers both Capitol office and Mill Creek offices on a rotation), Monday – Friday, 8:00am – 5:00pm, providing primary reception coverage, therefore regular and predictable attendance and punctuality is an essential function and a must. 

Salary Range 

$42,180-$51,744 annually. 

Job Classification 

This position is classified as an Office Specialist 1. This position is ?a SEIU represented position?. 

Required Minimum Qualifications  

• One year of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR 

• An equivalent combination of experience and college coursework or training in a general office occupation. 

Desired Attributes 

Job Specific Attributes  

• This position works a standard business day schedule, Monday – Friday, 8:00am – 5:00pm, providing primary reception coverage, therefore regular and predictable attendance and punctuality is an essential function and a must;   

• Professional work experience as a Receptionist, Administrative Assistant, and/or Executive Assistant;   

• Attention to detail, such as accuracy, spelling, grammar, document formatting, and data entry;  

• Professional work experience with greeting reception guests, answering incoming telephone calls, and scheduling meetings;   

• Bi-lingual in English and Spanish, fluent with reading, writing, and oral communication.  

• Proficiency with Microsoft Office Suite, especially with Outlook, Word, and Excel;   

• Professional work experience with copying, faxing, creating and organization documents, and organizing and maintaining files;   

• Excellent customer service and interpersonal skills; and  

• Adaptable and flexible.  

Core Attributes  

• Respect – Treats all individuals fairly and respectfully; works effectively with others; fosters an environment where opportunities to thrive are available to all; respects different values and viewpoints. 

• Teamwork – Acts in a professional, respectful, and courteous manner, recognizes the worth of others, and places the good of the team ahead of personal objectives. 

• Flexibility – Demonstrates willingness to change to meet organizational needs, professionally handles discomfort with a changing work environment, and remains calm in stressful situations. 

• Communication – Effectively articulates and exchanges information with internal and external stakeholders. Is prompt in responding to questions and inquiries. 

• Initiative – Takes appropriate action without waiting for explicit instructions, generates creative approaches to addressing problems and opportunities. 

• Critical Thinking – Identifies and weighs options, makes sound decisions after reviewing all relevant information, plans for potential problems, takes calculated risks, and recognizes impact of solutions. 

• Time Management – Prioritizes and manages time effectively across various competing tasks, demonstrating focus and adaptability, arriving on time for meetings, and meeting deadlines. 

• Attention to Detail – Demonstrates accuracy and thoroughness when accomplishing tasks. 

How to Apply 

You are required to upload your resume and cover letter. Your cover letter must include numbered responses to the items listed below. Please use the numbering format exactly as shown (1, 2, 3, 4.). Applications that do not include numbered responses to each required item may be removed from consideration for failure to follow application instructions.  

In your cover letter, please address: 

1. Describe your experience working as a Receptionist, Administrative Assistant, and/or Executive Assistant;   

2. Describe a specific example of your work experience with greeting reception guests, answering incoming telephone calls, and scheduling meetings; and 

3. Explain how your background prepared you for this role. 

Are you bilingual in Spanish and English? If yes, describe your proficiency level in speaking, reading and writing both languages and how you have used Spanish in a professional setting. If not, state, “not bilingual”.  

4. Please make sure the attributes and qualifications you possess are clearly demonstrated in your application materials. Following these instructions and providing this information will be used to determine which candidates will be selected to move forward in the process. 

We will accept applications through the job announcement closing date, however, we may close this recruitment early, if we receive a well-qualified applicant pool.  If interested, please apply early. 

Benefits of Joining Our Team 

• Low employee premium share for medical, dental, vision, and basic employee life (1% or 5% employee share); 

• Robust paid leave package, such as vacation, personal business, holidays, sick leave, and floating day of leave; 

• PERS retirement benefits; 

• Support with training and development; 

• Student loan forgiveness under the Public Service Loan Forgiveness Program (PSLF); 

• Optional benefits include optional life, short & long term disability, accidental death and dismemberment, Oregon Savings Growth Plan (deferred compensation plan), flexible spending accounts, long term care insurance, employee assistance program, and more! 

About Oregon State Treasury 

Oregon State Treasury is focused on improving the financial well-being of all Oregonians. We provide low-cost programs for governments, and empower Oregonians to invest in themselves and their loved ones for a more secure future.  

We are committed to cultivating a workplace that is diverse, inclusive, and respectful. We value and 

support the collective differences in who we are and celebrate the fact that everyone comes to the table as their own unique individual. We believe this commitment empowers our success and makes Oregon State Treasury an excellent place to work. As Treasury employees, our commitment to diversity, equity, and inclusion makes this a safe environment for us to ask questions, learn, and grow, and helps us to better serve Oregonians. 

Our Values and Principles 

INTEGRITY---INNOVATION---DIVERSITY---TRUST---PROFESSIONALISM---ACCESSIBILITY  

Please visit the following webpage to learn more about Oregon State Treasury: https://www.oregon.gov/treasury/Pages/index.aspx 

Special Information  

• Prospective employees are subject to an extensive background check that may include, but not be limited to, validation of all application materials, prior employment, and professional references, driving records and fingerprint-based state and federal criminal and civil records.  Adverse background data may be grounds for immediate disqualification. 

• OST does not offer visa sponsorships, and within three days of hire, the successful candidate will be required to complete the U.S. Department of Homeland Security form I-9, confirming authorization to work in the United States. 

• Oregon state government provides preference in employment to qualifying veterans, disabled veterans, as well as current and former servicemembers of the Oregon National Guard, in accordance with ORS 408.225, 408.230, and 408.235. To receive preference you must attach appropriate documentation as outlined by the Department of Administrative Services at the following website: Veterans Resources.  You may also call the Oregon Department of Veterans' Affairs at 1-800-692-9666. 

• OST is an equal opportunity, affirmative action employer committed to a diverse workforce.  

• Consistent with the Americans with Disabilities Act (ADA), Oregon State Treasury will provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please call Oregon State Treasury at 503-378-4000 and request to be connected to Human Resources.