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Supervise clerical, administrative and business support staff.
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Participate as a member of the Child Welfare management team.
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Help develop and review proposals to enhance District and Department performance.
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Oversee recruitment and hiring processes.
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Explain program policies and procedures to staff.
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Interpret regulations and policies for provider and client cases.
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Support budget development and planning in collaboration with Program and District Managers.
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Review service quality reports and data and share feedback with management and staff.
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Handle program needs by assigning tasks, adjusting schedules, and ensuring proper staffing.
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Ensure support staff services and processes are efficient, timely and accurate.
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Actively seek to provide culturally appropriate services where individuals are treated with respect and compassion in a manner that recognizes, affirms and values the worth of children, individuals, families and communities.
One year of experience as a supervisor of clerical, secretarial, or office support staff that includes hiring or recommending hiring, training, assigning and reviewing work, preparing performance evaluations, and handling disciplinary actions.