First Tech Federal Credit Union Jobs

The Mortgage Servicing Associate II responds to member mortgage and home equity loan inquiries and handles mortgage and home equity loan transactions post-close. The Associate II has developed one or more areas of specialty within mortgage servicing. Here's what you can expect from the job and what you need to be successful: Job Duties:Respond to member email inquiries with professionally written email responses and handle member inquiries by phone and through the online ticketing system, doc...

The Application Systems Engineer II is responsible for coordinating and ensuring the effective deployment and ongoing support of core banking and lending applications, while proactively identifying and troubleshooting performance issues and functionality deficiencies. Here's what you can expect from the job and what you need to be successful:Job DutiesImplement, perform maintenance activities and support applications to optimize system performance and functionality Build, manage and administe...

The Consumer Lending Underwriting Manager oversees the day-to-day activities of a team of Underwriters handling multiple consumer lending products in a cross channel environment. Here's what you can expect from the job and what you need to be successful: Job Duties: Lead a team of high-performing and engaged employees through effective people leadership practices including regular communication of performance expectations and feedback to employees to maintain high team performance; provide co...

The Relationship Banker is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As a Relationship Banker, you’ll work in a fast-paced environment processing routine financial transactions for members in-person, over the phone, and by e-mail. You’ll engage in consultative conversations with members to establish a strong rapport and understanding of their financial needs and offer tailored products and services to help them reach thei...

We're looking for a proven, inspirational Senior Director to lead operations of our Contact Experience Center (CXC) function across our support center locations. The Senior Director of the CXC guides and supports CXC leaders in providing exceptional member service, achieving ambitious sales and service goals, while also ensuring development and growth of CXC reps and team leadership. Qualified candidates must have at least 10 years’ experience working in a contact center or similar support en...

We're looking for a proven, inspirational Senior Director to lead operations of our Contact Experience Center (CXC) function across our support center locations. The Senior Director of the CXC guides and supports CXC leaders in providing exceptional member service, achieving ambitious sales and service goals, while also ensuring development and growth of CXC reps and team leadership. Qualified candidates must have at least 10 years’ experience working in a contact center or similar support en...

The Relationship Banker processes routine financial transactions for members in the Branch, as well as follow up activities by phone and email. The Representative is focused on building strong relationships with new and existing members. Here's what you can expect from the job and what you need to be successful:Job dutiesProcess routine financial transactions for members quickly and accurately (including deposits and withdrawals, loan payments and cashier’s checks), in compliance with regulat...

The Collector II handles and resolves defaults and delinquencies with members’ accounts, advocating for members and maintains strong member relationships and meets member service standards. Primary Responsibilities: Provide assistance and support to members in financial difficulty by identifying mutually agreeable payment arrangements, maintaining excellent member service and strong relationshipsHandle escalated member issues as requiredWork assigned collection queues and make collection atte...

The Construction Project Manager is responsible for overseeing all phases of a construction project, from planning and design through execution and completion. This role ensures projects are delivered on time, within budget, and meet the required quality standards. Here's what you can expect from the job and what you need to be successful: Job Duties: Define project scope, objectives, and deliverables in collaboration with architects, engineers, and key external and internal stakeholders Deve...

The Relationship Banker processes routine financial transactions for members in the Branch, as well as follow up activities by phone and email. The Relationship Banker is focused on building strong relationships with new and existing members.Here's what you can expect from the job and what you need to be successful: Job duties Process routine financial transactions for members quickly and accurately (including deposits and withdrawals, loan payments and cashier’s checks), in compliance with r...

The Card Services Associate II - Operations handles higher risk and more complex internal member-facing Associate inquiries regarding member credit and debit card issues and system exception reporting. Here's what you can expect from the job and what you need to be successful: Job Duties: Process, review, and manage multiple queues to support an individual caseloadResearch and respond to internal Associates and/or system issues and document results and findingsRespond to inquiries from intern...

The Senior Internal Auditor plays a key role in providing quality assurance and advice throughout the organization. The Senior Internal Auditor has the opportunity to work closely with senior management, utilize and further develop subject matter expertise, and incorporate the latest internal audit methodologies and tools. Here's what you can expect from the job and what you need to be successful: Job Duties: Conduct internal audits for functions/processes not included in co-sourced audit pla...

The Loan Processor Assistant II plays a key role in supporting the mortgage process by reviewing loan applications and pre-processing documentation. This position ensures accurate and timely ordering of third-party services, validates disclosure documents, and maintains data integrity. The ideal candidate is highly organized, detail-oriented, and communicates clearly. Here's what you can expect from the job and what you need to be successful: Job Duties: Review Wholesale and retail loan appli...

The Fraud Strategist plays a pivotal role in driving First Tech’s mission to safeguard its platforms against fraudulent activities. This position is integral in shaping and advancing our comprehensive fraud prevention strategy, ensuring that it remains robust and effective within a rapidly evolving threat landscape. By leveraging a scientific approach and advanced analytical techniques, the Fraud Strategist is responsible for detecting and preventing fraud, utilizing cutting-edge machine lear...

The Fraud Strategist plays a pivotal role in driving First Tech’s mission to safeguard its platforms against fraudulent activities. This position is integral in shaping and advancing our comprehensive fraud prevention strategy, ensuring that it remains robust and effective within a rapidly evolving threat landscape. By leveraging a scientific approach and advanced analytical techniques, the Fraud Strategist is responsible for detecting and preventing fraud, utilizing cutting-edge machine lear...

The Fraud Strategist plays a pivotal role in driving First Tech’s mission to safeguard its platforms against fraudulent activities. This position is integral in shaping and advancing our comprehensive fraud prevention strategy, ensuring that it remains robust and effective within a rapidly evolving threat landscape. By leveraging a scientific approach and advanced analytical techniques, the Fraud Strategist is responsible for detecting and preventing fraud, utilizing cutting-edge machine lear...

The Fraud Strategist plays a pivotal role in driving First Tech’s mission to safeguard its platforms against fraudulent activities. This position is integral in shaping and advancing our comprehensive fraud prevention strategy, ensuring that it remains robust and effective within a rapidly evolving threat landscape. By leveraging a scientific approach and advanced analytical techniques, the Fraud Strategist is responsible for detecting and preventing fraud, utilizing cutting-edge machine lear...

The Fraud Strategist plays a pivotal role in driving First Tech’s mission to safeguard its platforms against fraudulent activities. This position is integral in shaping and advancing our comprehensive fraud prevention strategy, ensuring that it remains robust and effective within a rapidly evolving threat landscape. By leveraging a scientific approach and advanced analytical techniques, the Fraud Strategist is responsible for detecting and preventing fraud, utilizing cutting-edge machine lear...

The Fraud Strategist plays a pivotal role in driving First Tech’s mission to safeguard its platforms against fraudulent activities. This position is integral in shaping and advancing our comprehensive fraud prevention strategy, ensuring that it remains robust and effective within a rapidly evolving threat landscape. By leveraging a scientific approach and advanced analytical techniques, the Fraud Strategist is responsible for detecting and preventing fraud, utilizing cutting-edge machine lear...

The Fraud Strategist plays a pivotal role in driving First Tech’s mission to safeguard its platforms against fraudulent activities. This position is integral in shaping and advancing our comprehensive fraud prevention strategy, ensuring that it remains robust and effective within a rapidly evolving threat landscape. By leveraging a scientific approach and advanced analytical techniques, the Fraud Strategist is responsible for detecting and preventing fraud, utilizing cutting-edge machine lear...