First Tech Federal Credit Union Jobs

The Staff Marketing Data Analyst is responsible for building and optimizing interactive Tableau dashboards to track marketing KPIs, campaign performance, customer segmentation, and business trends. This position is also responsible for presenting results to leadership, recommending strategies, and proactively identifying opportunities for the Marketing organization.Here's what you can expect from the job and what you need to be successful:Job DutiesIdentify and interpret marketing performance...

We are looking for a proactive and strategic Senior Experience Excellence Manager to join our Experience Excellence team. This role is crucial in ensuring that our Member Experience teams are fully prepared and equipped to support our members. As the Senior Experience Excellence Manager you will drive change initiatives, develop readiness plans, and collaborate across the enterprise to ensure seamless transitions and continuous improvement for our members and employees.Primary Responsibilitie...

We are looking for a proactive and strategic Senior Experience Excellence Manager to join our Experience Excellence team. This role is crucial in ensuring that our Member Experience teams are fully prepared and equipped to support our members. As the Senior Experience Excellence Manager you will drive change initiatives, develop readiness plans, and collaborate across the enterprise to ensure seamless transitions and continuous improvement for our members and employees.Primary Responsibilitie...

The Senior Product Manager, Digital works independently to manage complex digital product lifecycles, including product vision and strategy, go-to-market plans, development, positioning, launch and messaging. In this role, you will be the subject matter expert in digital experience for the Mobile and Online banking channels including acquisition, authentication, account management, money movement, and marketing engagement. Here's what you can expect from the job and what you need to be succes...

The Senior Software Engineer, Lending (Temenos) leads, develops, and supports process management and automation solutions using the Temenos LOS Platform and other technologies. The role follows established configuration, change control processes and works closely with peers, stakeholders, and end users to ensure technical compatibility and positive user experience. Here's what you can expect from the job and what you need to be successful:Job DutiesLead analysis, design, development, and depl...

The Senior Software Engineer, Lending (Temenos) leads, develops, and supports process management and automation solutions using the Temenos LOS Platform and other technologies. The role follows established configuration, change control processes and works closely with peers, stakeholders, and end users to ensure technical compatibility and positive user experience. Here's what you can expect from the job and what you need to be successful:Job DutiesLead analysis, design, development, and depl...

The Relationship Banker processes routine financial transactions for members in the Branch, as well as follow up activities by phone and email. The Relationship Banker is focused on building strong relationships with new and existing members.Here's what you can expect from the job and what you need to be successful: Job dutiesProcess routine financial transactions for members quickly and accurately (including deposits and withdrawals, loan payments and cashier’s checks), in compliance with re...

The Collector II handles and resolves defaults and delinquencies with members’ accounts, advocating for members and maintains strong member relationships and meets member service standards. Primary Responsibilities: Provide assistance and support to members in financial difficulty by identifying mutually agreeable payment arrangements, maintaining excellent member service and strong relationshipsHandle escalated member issues as requiredWork assigned collection queues and make collection atte...

The Specialist, Fraud reviews suspicious and fraudulent activity (under established monetary threshold) within the credit union and determines optimal resolution, such as account restrictions, member contact, referral to an investigator, etc. Primary Responsibilities:Provide system administration and maintenance support for Triage and Investigations, including handling internal referrals from non-Fraud teams within First Tech Support in complex fraud activity analysis to aid in investigation ...

The Financial Advisor at Addison Avenue Investment Services, a division of First Tech, discusses members’ financial goals and identifies suitable non-deposit products and services based on the member’s unique needs and risk tolerance. This position also sells financial products and services to members through outbound and inbound calls from all categories of member groups. In addition, the Financial Advisor creates, updates, and implements comprehensive financial plans for members and regular...

The Relationship Banker is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As a Relationship Banker, you’ll work in a fast-paced environment processing routine financial transactions for members in-person, over the phone, and by e-mail. You’ll engage in consultative conversations with members to establish a strong rapport and understanding of their financial needs and offer tailored products and services to help them reach thei...

The Senior UI/UX Designer will have a strong background in interaction design, hands-on user research, market research, prototyping and architecting optimal user flows for both mobile and desktop applications. The UI/UX Designer is responsible for creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices for complex and large-scale products. Your insights from market research will inform design strategies and ensure products meet user needs and ...

The Relationship Banker II is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As an Relationship Banker II, you’ll work in a fast-paced environment processing routine and complex financial transactions for members in-person, over the phone, and by e-mail. You’ll engage in consultative conversations with members to establish a strong rapport and understanding of their financial needs and offer tailored products and services to h...

The Cyber Cloud Engineer II is a highly technical and detail-oriented individual who is responsible for designing, implementing, and managing granular security controls within complex cloud infrastructures. This role will be responsible for engineering and automating security solutions to protect First Tech’s cloud-native applications, data, and services from sophisticated cyber threats. Here's what you can expect from the job and what you need to be successful:Job DutiesConfigure network sec...

The Cyber Cloud Engineer II is a highly technical and detail-oriented individual who is responsible for designing, implementing, and managing granular security controls within complex cloud infrastructures. This role will be responsible for engineering and automating security solutions to protect First Tech’s cloud-native applications, data, and services from sophisticated cyber threats. Here's what you can expect from the job and what you need to be successful:Job DutiesConfigure network sec...

The Dealer Sales Manager II promotes and sells First Tech vehicle lending products in a designated region by establishing, developing and maintaining contacts with multiple automotive dealerships.Here's what you can expect from the job and what you need to be successful:Job Duties:Provide updates and education on First Tech products and services, distribute supplies to dealerships, and maintain contact records to track and evaluate development effortsCross-sell credit union products and servi...

The Assistant Manager, Experience Center (XC) partners with the Manager to oversee the day to day activities of a team of Financial Solutions Representatives in processing routine financial transactions for members. The Assistant Manager handles daily operational tasks and ensures member service levels are met or exceeded.Primary Responsibilities:Handle and oversee the daily operations of the XC (including cash and vault balancing, negotiable items, audits)Partner with Manager in leading a te...

The Business Analyst II performs business process related activities that are focused on measuring and improving quality, cost effectiveness, efficiency, member and customer satisfaction and other desired business outcomes and strategic business decisions. The analyst is able to collaborate across many business functions and quickly learn new processes. Here's what you can expect from the job and what you need to be successful: Job Duties: Proactively identify systems, products, processes and...

The Business Analyst II performs business process related activities that are focused on measuring and improving quality, cost effectiveness, efficiency, member and customer satisfaction and other desired business outcomes and strategic business decisions. The analyst is able to collaborate across many business functions and quickly learn new processes. Here's what you can expect from the job and what you need to be successful: Job Duties: Proactively identify systems, products, processes and...

The Credit Analyst II, Commercial reviews credit data, analyzes financial information and builds more complex credit files to prepare the commercial loan request for evaluation. Primary Responsibilities:Review third party reports, cash flow analysis, credit strength, property characteristics and all other information pertinent to the credit decision process on each applicationAnalyze sources of more complex financial information, such as financial statements, credit bureau reports and cash fl...