First Tech Federal Credit Union Jobs

The Senior UI/UX Designer will have a strong background in interaction design, user research, market research, prototyping and architecting optimal user flows for both mobile and desktop applications. You are responsible for creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices for complex and large-scale products. Your insights from market research will inform design strategies and ensure products meet user needs and industry standards.Here...

The Senior UI/UX Designer will have a strong background in interaction design, user research, market research, prototyping and architecting optimal user flows for both mobile and desktop applications. You are responsible for creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices for complex and large-scale products. Your insights from market research will inform design strategies and ensure products meet user needs and industry standards.Here...

The Senior UI/UX Designer will have a strong background in interaction design, user research, market research, prototyping and architecting optimal user flows for both mobile and desktop applications. You are responsible for creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices for complex and large-scale products. Your insights from market research will inform design strategies and ensure products meet user needs and industry standards.Here...

The Relationship Banker II processes routine and complex financial transactions for members in person and virtually, as well as follow up activities by phone and email. The Representative is focused on building strong relationships with new and existing members. Here's what you can expect from the job and what you need to be successful: Job Duties: Establish and maintain member deposit and loan accounts, including business, trusts, fiduciary, IRA accountsProcess routine and complex financial ...

The Human Resources Business Partner III (HRBP III) acts as a strategic advisor and change agent, partnering with leaders to plan and execute HR programs that support business unit objectives. The HRBP III provides proactive advice and support to optimize talent, including employee relations, talent planning, compensation, performance management and employee development. Here's what you can expect from the job and what you need to be successful: Job Duties: Provide strategic insight to senior...

This role oversees all facets of Addison Avenue Investment Services, an award winning, nationally recognized credit union investment services division serving the unique financial and investment planning needs of First Tech’s SEG based, tech focused membership. This role is responsible for implementing strategies for continued growth (assets, clients, and performance) and retention (talent, assets, and clients) while ensuring compliance with broker/dealer, regulatory and financial institution...

The Consumer Loan Processor performs consumer loan processing functions including document collection and organization, auditing, and quality assurance. The Processor works in alignment with Service Level Agreements, meeting all production and quality metrics. Here's what you can expect from the job and what you need to be successful: Job Duties:Solicit, review and audit supporting documents for full completion and accuracyOrganize complete loan application file and submit for loan fulfillmen...

We are seeking an experienced Director of Product Management and Process Automation to lead the development and optimization of First Tech’s Customer Relationship Management platform. In this key leadership role, you will oversee the CRM product management team and lead product strategy and roadmap definition and execution ensuring alignment with business goals and user needs. This is a high-impact and visible role in First Tech’s omnichannel environment, and the ideal candidate will have dee...

We are seeking an experienced Director of Product Management and Process Automation to lead the development and optimization of First Tech’s Customer Relationship Management platform. In this key leadership role, you will oversee the CRM product management team and lead product strategy and roadmap definition and execution ensuring alignment with business goals and user needs. This is a high-impact and visible role in First Tech’s omnichannel environment, and the ideal candidate will have dee...

We are seeking an experienced Director of Product Management and Process Automation to lead the development and optimization of First Tech’s Customer Relationship Management platform. In this key leadership role, you will oversee the CRM product management team and lead product strategy and roadmap definition and execution ensuring alignment with business goals and user needs. This is a high-impact and visible role in First Tech’s omnichannel environment, and the ideal candidate will have dee...

The Relationship Banker is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As a Relationship Banker, you’ll work in a fast-paced environment processing routine financial transactions for members in-person, over the phone, and by e-mail. You’ll engage in consultative conversations with members to establish a strong rapport and understanding of their financial needs and offer tailored products and services to help them reach thei...

The Representative, Financial Solutions (FSR) is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As an FSR, you’ll work in a fast-paced environment processing routine financial transactions for members in-person, over the phone, and by e-mail. You’ll engage in consultative conversations with members to establish a strong rapport and understanding of their financial needs and offer tailored products and services to help them rea...

The BI Analyst I, Enterprise Risk performs research, data extraction and analysis, building data and analytical tools, and provides risk modeling to support risk quantification, forecasting, and reporting.Here's what you can expect from the job and what you need to be successful:Job DutiesDevelop financial and risk modeling specific to financial data, enterprise data as well as risk forecasting that supports critical decisionsWrite and execute SQL and/or Python code proficiently to create and...

The Commercial Lending Specialist assists in processing, tracking and fulfilling ongoing servicing of the commercial loan portfolio. Here's what you can expect from the job and what you need to be successful:Job DutiesCollect, track, review and archive active loan reporting requirements Monitor covenant tracking system for hazard insurance, rate changes, UCC filings, annual reviews and loan maturities Review commercial lending documents (in house and attorney-prepared) to ensure loan covenant...

The Senior Commercial Portfolio Analyst manages an existing commercial loan portfolio by effectively liaising with internal and external business partners.Here's what you can expect from the job and what you need to be successful:Job DutiesAnalyze existing complex business and commercial loans and evaluate ongoing performance levels, and ensure compliance to specific performance requirements due to repair, replacement reserve, violations, etc.,Complete financial and repayment analysis with a ...

The Senior Manager, Software Development – Core Banking manages analysis, design, development, testing, and deployments of Core Banking DNA solutions in multi-tier environments to meet business requirements and deliver on-time, within budget, and quality solutions. The Manager oversees technical risks throughout projects, consistently delivering high quality software by working with designers and quality assurance personnel throughout the full project development lifecycle. Here's what you ca...

The Collector II handles and resolves defaults and delinquencies with members’ accounts, advocating for members and maintains strong member relationships and meets member service standards. Primary Responsibilities: Provide assistance and support to members in financial difficulty by identifying mutually agreeable payment arrangements, maintaining excellent member service and strong relationshipsHandle escalated member issues as requiredWork assigned collection queues and make collection atte...

The Manager, Contact Center (CC) Sales Service manages the day-to-day activities of a fast paced, multifaceted inbound call center, leading a team of Representatives both on site and remote.Primary Responsibilities:Lead a team of high-performing and engaged employees through effective people leadership practices including regular communication of performance expectations and feedback to employees to maintain high team performance; provide coaching and corrective action as required; actively s...

The Bilingual Spanish-speaking Collector II handles and resolves defaults and delinquencies with members’ accounts, advocating for members and maintains strong member relationships and meets member service standards. Primary Responsibilities: Provide assistance and support to members in financial difficulty by identifying mutually agreeable payment arrangements, maintaining excellent member service and strong relationshipsHandle escalated member issues as requiredWork assigned collection queu...

The Core Operations Associate II is adept at utilizing a variety of core systems to perform routine daily tasks including quality assurance reviews, statement validation, incentive reviews and document archival and destruction. This position facilitates with communicating review exceptions, review notifications and archiving solutions for all internal partners including the primary areas of Retail, Payment Services, Mortgage, Regulatory Deposit Services Reporting, BSA and Consumer Lending. Th...